Information Technology Business Analyst

ConsultNet Technology Services and Solutions; Fort Washington (Montgomery County); On-site; USD 65,000 - 90,000; Full time

Job summary

ConsultNet Technology Services and Solutions is seeking a Business Analyst to bridge business needs with IT solutions across current programs and initiatives. The role involves translating requirements, supporting software implementations, and collaborating with IT, PMs, and business teams to deliver efficient system changes and enhanced performance.

The position emphasizes experience with SDLC, agile storytelling (epics/features/stories), and strong communication.

Qualifications

• Bachelor's of Science or Arts Degree.
• 3+ years' experience with an SDLC, system development methodologies and requirements gathering including business process mapping.
• Previous Business Analysis experience.
• Ability to translate business needs into system specifications, familiar with agile framework and processes - Epic, Feature and Story creation.
• Experience working with project teams from project initiation to closing.
• Excellent critical thinking, process analysis and mapping skills (Visio, Lucid) and strong collaboration, influencing, and listening skills.
• Good oral and verbal communication skills.
• Work in office 3-days per week; additional in-office days may vary by division/department.
• PMI-PBA, CBAP or CAPM certifications (in good standing) preferred.
• Agile Practice Certification – CSM or AACoBuilding or Construction experience could be relevant.

Responsibilities

• IT Strategy and Planning: analyze and provide system solution options and functional specifications.
• Assists with issue identification, analysis and resolution of application issues.
• Support new software implementations and business case enhancements.
• User Experience Analysis: document current and future state solutions, meeting notes, decisions and risks.
• Create requirements, design specifications and acceptance criteria; participate in sprint planning.
• Requirements Elicitation: facilitate sessions to identify end-to-end solutions across business areas.
• Requirements Definition and Management: develop functional, reporting, security, and technical requirements.
• QA support: collaborate with QA to test and validate requirements.
• Project coordination: manage tasks, timelines and small project teams; ensure timely delivery.
• Act as liaison between IT and business groups to align objectives.

Skills

Project Analysis

Prioritization

Learning new technologies

Communication

Collaboration & listening

Problem solving

Adaptability

Documentation

Tracking & Reporting

Education

Bachelor's Degree

Job description

The Business Analyst will serve as the liaison between the business and IT departments of our company. The role requires the Business Analyst to be detail-oriented and highly innovative to translate the business needs to IT solutions, and vice versa, with current programs, projects, and initiatives. Responsibilities include analysis and assessment needed for the identification of system requirements and functional definition of planned system changes within an application or in considering a new technology solution. The Business Analyst works with the project manager, the business, and IT Teams to identify and implement system solutions that support more efficient processes within a system as well as any areas that may impact the system performance.

What are the primary responsibilities?

• IT Strategy and Planning:
• Demonstrates business and system expertise by problem solving, providing analysis and system solution options, functional specifications, executes project tasks.
• Assists with the identification, analysis and resolution of issues of applications issues
• Provides analysis needed to support new software implementation and enhancement business cases.
• User Experience Analysis:
• Creates project level documentation for current state and future state solution, responsible for meeting notes, key decisions and risks. Documents requirements for business requirement and design specifications
• Works effectively within an agile framework, assisting in sprint planning, creating user stories and acceptance criteria; provide testing support and reporting support.
• Provides documentation for business requirements and design specifications.
• Requirements Elicitation:
• Facilitates requirements gathering sessions with different areas of the business to identify and solution for end-to-end solutions by incorporating business processes, re-engineering options, or new system functionality or capability
• Requirements Definition and Management:
• Develops functional, reporting, security, technical requirements for the business groups and work closely with developers on design and testing.
• Works closely with developers on the design, development and testing of system or reporting requirements. Works closing with QA to support testing
• Quality Assurance:
• Manages and coordinates project related tasks and activities and ensures completion timely to meet due dates.
• Manages small project teams/projects as needed.
• Can work with QA or act as unit tester for new functions and features to ensure business needs are met.
• Works with the entire project team (project manager, quality assurance, and technical team) on the project or deployment support needed.
• Acts as liaison between IT and the business groups

Does this describe you?

• Project Analysis
• Adept at conducting analysis into project-related issues and products.
• Ability to effectively prioritize and execute tasks in a high-pressure environment and drivesolutions.
• Must be able to learn, understand, and apply new technologies.
• Organize and disseminate complex information to stakeholders.
• Identify and resolve constraints, risk, issues and key decisions
• Clearly communicate project risks and issues to stakeholders
• Strong collaboration, influencing, and listening skills
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Strong written and oral communication skills.
• Tracking and Reporting
• Create clear and concise documentation or information, including issue, risk & decision logs andstatus reports. Assisting the PM or when leading small project teams.

Do you have these qualifications?

• Bachelor's of Science or Arts Degree
• 3+ years' experience working with systemso3+ years' experience with an SDLC, system development methodologies and requirements gathering and including business process mapping
• Previous Business Analysis experience
• Ability to translate business needs into system specifications, familiar with agile framework and processes-Epic, Feature and Story, creation processes
• Experience working with project teams from project initiation to closing
• Excellent critical thinking, process analysis and mapping skills (Visio, Lucid)oStrong collaboration, influencing, and listening skills
• Good oral and verbal communication skills
• Work in office 3-days per week. Additional in office days may vary per Division/Department.
• Preferred:
• PMI-PBA or CBAP (in good standing) or CAPM (in good standing)
• Agile Practice Certification – CSM or AACoBuilding or Construction experience