Business Analyst - Product & Process Improvement (Contract)

Deegit Inc; Round Lake (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

A technology consulting company is seeking an experienced Business Analyst to work directly with product owners and stakeholders in Round Lake, IL. This role involves gathering feedback on customer satisfaction, analyzing functionality requests, and facilitating workshops for requirements. The ideal candidate will have a minimum of 5 years of experience and skills in Java, JSP, Spring, and other related technologies. This is a W2 Contract role requiring support 8 out of 5 and availability for production outages.

Qualifications

• 5+ years of experience in business analysis, particularly in customer satisfaction.
• Ability to facilitate requirement workshops and root cause analysis.
• Experience with Java and various related technologies.

Responsibilities

• Work directly with product owners and stakeholders to gather feedback.
• Analyze customer satisfaction requests and provide recommendations.
• Facilitate JAD sessions and requirements workshops.

Skills

Customer satisfaction analysis

Stakeholder engagement

Business process improvement

Java

JSP

Spring

Hibernate

Ajax

BladeLogic

Apache

VMware technologies

Tomcat

WebLogic

Oracle

MS SQL

DB2

Job description

A technology consulting company is seeking an experienced Business Analyst to work directly with product owners and stakeholders in Round Lake, IL. This role involves gathering feedback on customer satisfaction, analyzing functionality requests, and facilitating workshops for requirements. The ideal candidate will have a minimum of 5 years of experience and skills in Java, JSP, Spring, and other related technologies. This is a W2 Contract role requiring support 8 out of 5 and availability for production outages.