Business Analyst – P& C Insurance

Motion Recruitment; United States; On-site; USD 70,000 - 105,000; Full time

Job summary

Motion Recruitment is seeking an experienced Business Analyst / Requirements Analyst to support insurance initiatives, with P&C underwriting and policy administration expertise. You will translate operational needs into practical enhancements and support modernization across underwriting, policy administration, claims, and billing.

This long-term contract role requires strong requirements documentation, stakeholder collaboration, test support (UAT), and clear interface requirements.

Qualifications

• 3+ years of experience as a Business Analyst or similar role.
• P&C insurance experience in underwriting and policy administration.
• Experience eliciting, analyzing, documenting, and validating requirements.
• Experience creating BRDs, FRDs, user stories, use cases, and acceptance criteria.

Responsibilities

• Partner with underwriting, policy administration, claims, billing, operations, product, and compliance stakeholders to define business needs.
• Facilitate stakeholder interviews, workshops, and requirements sessions.
• Translate business needs into functional specifications, UI requirements, process flows, use cases, and acceptance criteria.
• Analyze workflows to identify gaps, risks, and improvement opportunities.
• Support testing, UAT, and requirements traceability.
• Liaise between business users and technical teams during design, development, testing, and implementation.

Skills

Requirements elicitation

Documentation

UI requirements translation

Stakeholder management

Communication

Underwriting domain knowledge

Education

Bachelor’s degree in Business/Information Systems/Insurance/Finance/Technology

Tools

Jira

Confluence

Azure DevOps

Job description

We’re seeking an experienced Business Analyst / Requirements Analyst to support business and technology initiatives within the insurance industry. This opportunity requires property and casualty (P&C) insurance experience, specifically in underwriting and policy administration, along with strong requirements documentation and user interface support skills. Location and employment type are to be confirmed.

Help improve the systems and workflows that drive the insurance policy lifecycle. You’ll partner with business and technology teams to translate operational needs into practical enhancements, strengthen user experiences, and support modernization across underwriting, policy administration, claims, and billing.

Contract Duration:

Long term contract

Required Skills & Experience

• 3+ years of experience as a Business Analyst, Requirements Analyst, Systems Analyst, or in a similar capacity.
• P&C insurance experience, specifically supporting underwriting and policy administration.
• Strong experience eliciting, analyzing, documenting, and validating business, functional, and non-functional requirements.
• Experience developing business requirements documents, functional requirements documents, user stories, use cases, business rules, and acceptance criteria.
• Strong user interface support experience and ability to translate business needs into clear interface requirements.
• Understanding of insurance policy lifecycle workflows, including quote, bind, issue, endorsement, renewal, cancellation, and reinstatement.
• Experience creating process maps, analyzing current-state and future-state workflows, and identifying process improvements.
• Experience supporting testing, user acceptance testing (UAT), and requirements traceability.
• Strong communication, facilitation, stakeholder management, analytical, and organizational skills.
• Bachelor’s degree in Business, Information Systems, Insurance, Finance, Technology, or a related field, or equivalent work experience.

Desired Skills & Experience

• Experience supporting commercial, specialty, personal, or accident and health insurance lines.
• Knowledge of policy administration, claims, billing, document management, or workflow platforms.
• Familiarity with coverage structures, rating factors, deductibles, limits, endorsements, renewals, loss runs, and producer or broker workflows.
• Experience with Agile, Scrum, Waterfall, or hybrid delivery methodologies.
• Experience using Jira, Confluence, Azure DevOps, or similar tools.
• Exposure to regulatory, compliance, audit, or filing-driven system changes.
• Knowledge of data analysis, reporting, SQL, data quality, or system integration concepts.
• Insurance industry or business analysis certifications.

What You Will Be Doing

• Insurance systems: Underwriting, policy administration, claims, and billing.
• Requirements and workflow documentation: User stories, process maps, business rules, and traceability matrices.
• Specific platforms and percentage breakdowns to be confirmed.

Daily Responsibilities

• Partner with underwriting, policy administration, claims, billing, operations, product, and compliance stakeholders to define business needs.
• Facilitate stakeholder interviews, workshops, and requirements sessions.
• Translate business needs into functional specifications, user interface requirements, process flows, use cases, and acceptance criteria.
• Analyze workflows and identify gaps, inefficiencies, risks, dependencies, and improvement opportunities.
• Support enhancements involving insurance products, rating, underwriting rules, claims processes, and regulatory requirements.
• Serve as a liaison between business users and technical teams throughout design, development, testing, and implementation.
• Review test scenarios, validate results against requirements, and support UAT.
• Maintain requirements traceability and assess the impact of system, product, and regulatory changes.
• Prepare clear documentation, stakeholder summaries, and project communications.