Business Analyst Lead

City National Bank; Newark (DE); On-site; USD 87,000 - 139,000; Full time

Job summary

City National Bank is seeking a Business Analyst Lead to drive process improvements and document operational requirements. This role involves collaborating with stakeholders to analyze complex data flows and develop strategies that optimize efficiency and customer experience. Ideal candidates will have a Bachelor's degree and several years of experience in the financial services sector.

Benefits

Comprehensive healthcare coverage

Generous 401(k) matching

Tuition reimbursement

Valued Time Away benefits

Specialized health benefits

Career Mobility support

Qualifications

• 2-5 years of relevant experience in financial services data infrastructures.
• Experience in project management and agile environments.
• Strong analytical and communication skills.

Responsibilities

• Document and maintain process and data flows.
• Analyze operational activities and recommend improvements.
• Lead the creation of requirements documents.

Skills

Statistical analysis

Multivariate procedures

Data analysis

SQL

Microsoft Excel

Agile methodologies

Education

Bachelor's Degree or equivalent

Job description

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BUSINESS ANALYST LEAD

WHAT IS THE OPPORTUNITY?

The Business Analyst's focus of this position is to work closely with City Lending National Project Management Office by leading and facilitating workshops with stakeholders to gain in-depth understanding of business strategy, processes, services, roadmap and the context in which the business operates and provide a detailed description of requirements that outline both tactical and strategic needs. This role works with Process Owners and Process Managers across Residential and Commercial lending operations to 1) document process and data flows utilizing methodologies including Lean Six Sigma. 2) partner to identify and drive process improvements/transformations. Position will develop both written and visual depictions of project requirements and process flows. Works on moderately complex to complex issues and projects and processes.

WHAT WILL YOU DO?

• Document and maintain process and data flows
• Partner with process owners and process managers to identify areas process improvements in highly complex and risk areas to maximize efficiency, quality and customer experience
• Review, analyze and make recommendations to the design and implementation of operational activities
• Identify required data elements, and create source-to-target mappings (including business logic) for data transformations.
• Develop data quality metrics/ standards that identify gaps and ensure compliance with standards across the enterprise.
• Solicit, understand, and document the business requirements, processes and workflows
• Lead the creation of requirements documents and serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality
  
  

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• 2-5 years of advanced knowledge and relevant application / experience with statistical analysis, multivariate procedures, and financial services data infrastructures
• Experience in Financial Services or Banking industries
  
  

Additional Qualifications

• Broad knowledge of project management
• Advanced knowledge of working in an agile environment creating user stories and closely working with technical team members to clarify and articulate requirements
• At least 3 years of experience in Business Analysis Skills – Requirements analysis, Elicitation, Agile Methodologies
• At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• At least 3 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
• At least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
• Analytical and Communication skills
• Planning and Co-ordination skills
• Ability to perform critical analysis, to critique the work of others, and to build the firms data management model
• Strong knowledge and working understanding of finance, operations and lending concepts that intersect and interact with statistical analysis and predictive modeling.
• Data analysis – Must have proficiency with SQL, Microsoft Excel, or equivalent
  
  

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

Benefits

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement
  
  

Get a more detailed look at our Benefits and Perks.

About Us

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Banking

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