Business Analyst (IT Statewide Analyst 1, 2, or 3)

State of Louisiana; Baton Rouge (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

State of Louisiana, through the Office of Technology Services, seeks a capable analyst to lead complex business and technical analysis within IT product delivery. You will collaborate with agency SMEs, developers, and other analysts to define requirements and guide projects using Agile and traditional methods.

You will mentor junior staff, create comprehensive documentation of current and future state processes, and contribute to QA testing efforts as part of modernization initiatives.

Qualifications

• Five years of IT, project management, business analysis, or admin experience.
• Alternative combinations of education and experience as listed in the posting.
• Degree substitutions allowed per state requirements.

Responsibilities

• Lead and perform business and/or technical analysis of complex requirements.
• Mentor junior analysts in analysis techniques and processes.
• Create documentation detailing current and future state processes with recommendations.
• Document practices and procedures for analysis work.
• Perform other tasks and projects as directed.

Skills

Business analysis

Technical analysis

Project management

Quality assurance

Education

Associate's degree in information technology

Bachelor's degree

Master's degree

Job description

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Product Delivery Section. Req. 225188. PMO 50692229, 50692357.

Interested in furthering your career in Business Analysis or Technical Analysis by working in an IT Product Delivery team that works with a broad range of industries? The Office of Technology Services (OTS), Product Delivery Section is looking for energetic team members to add to the Analysis team. The OTS PD Analysis team works with partner agencies and OTS resources to define, refine, and design business/systems requirements and processes; helps Delivery Managers guide projects using both Agile and traditional methodologies; and performs both automated and manual quality assurance testing of software applications in support of IT systems modernization.

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for leading and performing business and/or technical analysis of highly complex business/technical requirements and processes.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Five years of experience in information technology, project management, business analysis or administrative services; OR Six years of full-time work experience in any field plus three years of experience in information technology, project management, business analysis or administrative services; OR An associate's degree in information technology plus three years of experience in information technology, project management, business analysis or administrative services; OR A bachelor’s degree plus three years of experience in information technology, project management, business analysis or administrative services; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology, project management, business analysis or administrative services; OR A master's degree plus two years of experience in information technology, project management, business analysis or administrative services.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Note

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Lead and perform business and/or technical analysis of highly complex business/technical requirements and processes for a project or initiative through collaboration with agency subject matter experts, developers, and other analysts.
• Mentor and train lower level Analysts and Associate Analysts in the performance of business and/or technical analysis of complex business/technical requirements and processes.
• Create and deliver overview and/or detailed documentation about highly complex current and future state business/technical processes for a project or initiative including pros, cons, and recommendations concerning potential future state processes.
• Document business and/or technical analysis practices and procedures.
• Perform all other tasks, special projects, analysis, studies, and plans as directed.

Position-Specific Details

Appointment Type: This vacancy may be filled by job appointment, which is temporary in nature not to exceed 48 months. If filled as a job appointment, the position may be converted to a probational appointment provided a vacant position becomes available and funding is available.

Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Analyst 1, 2 or 3.

Louisiana is a "State as a Model Employer" for People with Disabilities.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre‑employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.

For further information about this posting, please contact:

Erica R. Gay

HR Specialist

Division of Administration/Office of Human Resources

Email: [e-mail]