Business Analyst IT

Cass Information Systems, Inc.; Columbus (OH); On-site; USD 72,000 - 98,000; Full time

Job summary

Cass Information Systems, Inc. in Columbus, OH seeks an IT Business Analyst to partner with cross-functional Agile teams, elicit and refine requirements, and translate business needs into well-defined user stories and acceptance criteria.

The role supports sprint-based delivery of Cass solutions and utilizes AI tools to accelerate analysis and documentation. The ideal candidate will analyze data, collaborate with Product Owners and stakeholders, and contribute to backlog refinement, sprint

Qualifications

• Bachelor's degree or equivalent work experience.
• 1–3 years of direct experience as a Business Analyst or similar, with exposure to Agile delivery environments.
• CSPO, IIBA AAC, or equivalent Agile certification preferred.

Responsibilities

• Elicit, analyze, and refine requirements within Agile delivery cycles.
• Translate business needs into well-structured user stories and acceptance criteria.
• Support sprint-based delivery and backlogs with refined stories and release communications.
• Author and maintain Agile artifacts (user stories, acceptance criteria, process flows, specs) using AI-assisted tools.
• Analyze data with AI-enabled analytics and traditional tools to identify trends and inform product decisions.
• Collaborate with Product Owners and stakeholders to define vision, sprint goals, and release deliverables.
• Prepare refined user stories, story maps, and release notes to aid sprint planning.
• Identify cross-team dependencies and escalate risks to maintain velocity.
• Define acceptance criteria and perform sprint-level UAT for increments.
• Contribute to continuous improvement and automation opportunities.

Skills

User stories

Acceptance criteria

Agile analysis

SQL Server

Azure DevOps

AI tools

Communication

Stakeholder management

Documentation

UAT testing

Education

Bachelor's degree in CS, Information Systems, Business, or related field

Tools

SQL Server

Azure DevOps

Microsoft Office

Job description

The IT Business Analyst partners with cross-functional Agile teams and stakeholders to elicit, analyze, and refine requirements within iterative delivery frameworks. This role translates business needs into well-defined user stories and acceptance criteria, supports sprint-based delivery of Cass solutions, and leverages agentic AI tools to accelerate requirements analysis, data interpretation, and documentation workflows.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Evaluates business requests to determine feasibility within Agile delivery cycles; researches and identifies options that best serve business needs using data-driven analysis and AI-enabled research tools.
• Conducts gap analysis between existing business systems and evolving customer requirements, informing backlog prioritization and sprint planning decisions.
• Collaborates with Product Owners, System Architects, and Agile development teams to refine epics into detailed user stories with clear acceptance criteria.
• Authors and maintains Agile artifacts including user stories, acceptance criteria, process flows, and functional and technical specifications, leveraging AI-assisted documentation tools where appropriate.
• Compiles, analyzes and interprets complex data using a combination of AI-powered analytics and traditional tools to identify trends; troubleshoot issues, and informs product decisions.
• Collaborates with Product Owners and stakeholders to define product vision, sprint goals, and release-level deliverables that support desired business outcomes.
• Supports sprint planning by preparing refined user stories, story maps, and release communication documents for iterative solution delivery.
• Proactively identifies cross-team dependencies and impediments, escalating risks during standups and sprint planning to maintain delivery velocity.
• Defines acceptance criteria, creates behavior-driven test scenarios, and performs sprint-level acceptance testing (UAT) for product increments.
• Supports continuous improvement by contributing insights from sprint retrospectives and identifying opportunities for workflow automation.
• Other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED

• Ability to translate business needs into well-structured user stories, acceptance criteria, and viable Agile solutions.
• Experience conducting requirements analysis within Agile frameworks, translating stakeholder needs into user stories, story maps, and functional specifications for cross-functional teams.
• Experience querying relational databases (e.g. Microsoft SQL Server) and utilizing modern analytics or AI-enabled data analysis tools to extract data for data analysis and troubleshooting preferred.
• Proficient with Agile collaboration tools (e.g. Azure DevOps) and Microsoft Office products.
• Experience utilizing agentic AI tools (e.g., AI copilots, intelligent document analysis, automated data extraction) to accelerate requirements gathering, data analysis, and documentation tasks.
• Previous active participation in Agile ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Foundational understanding of DevOps practices, CI/CD pipelines, and how they integrate with Agile BA workflows.
• Familiarity with Agile estimation techniques (story points, planning poker) and backlog management practices.
• Ability to work both independently and in a team-oriented, collaborative setting.
• Ability to thrive in fast-paced, iterative Agile environments with shifting priorities and sprint-based timelines.
• Ability to work effectively with Product Owners, Scrum Masters, and stakeholders at all levels, facilitating alignment across Agile teams.
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills.
• Strong interpersonal and stakeholder management skills.
• Ability to effectively prioritize and execute tasks in a complex environment.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED

• A bachelor’s degree in computer science, business administration, information systems, or a related field, or equivalent work experience.
• 1-3 years of direct work experience in a Business Analyst or similar capacity, with exposure to Agile delivery environments preferred.
• Certified Scrum Product Owner (CSPO), IIBA Agile Analysis Certification (AAC), or equivalent Agile certification preferred.

ABOUT OUR COMPANY

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at www.cassinfo.com .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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