Business Analyst - Information Technology Management

LabConnect LLC; Johnson City (TN); Remote; USD 80,000 - 110,000; Full time

Job summary

LabConnect is seeking a highly analytical and strategic Business Analyst to enhance IT solutions and bridge gaps between business needs and technology. This pivotal remote role involves collaborating with various stakeholders and analyzing requirements to drive impactful deliverables, ultimately contributing to the development of new medicines.

Benefits

Financial Security (base pay, 401k match and potential annual bonus)

Health Benefits starting on date of hire

PTO plan plus 11 Paid Company Holidays and 1 day for volunteering

Short and Long-Term Disability, Life and AD&D

Qualifications

• Experience in Systems Analysis or IT Development (5+ years).
• Experience in all phases of Software Development Life Cycle (5+ years).
• Experience in Agile environments, translating business requirements into detailed specifications.

Responsibilities

• Analyze business requirements and transform them into functional specifications.
• Collaborate with cross-functional teams to deliver impactful IT solutions.
• Maintain communication with stakeholders and facilitate conflict resolution.

Skills

Analytical thinking

Communication

Collaboration

Adaptability

Education

Bachelor's degree or equivalent work experience

Tools

MS Project

MS Excel

Visio

MS PowerPoint

Job description

Business Analyst - Information Technology Management

Remote - US, Johnson City, Tennessee, United States of America

Job Description

Posted Friday, June 20, 2025 at 5:00 AM

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Summary:

We are seeking a detail-oriented and strategic IT Business Analyst to join our team to usher our company into a bold new chapter defined by innovation and technology. This role is pivotal in bridging the gap between business needs and technology solutions. The ideal candidate will analyze business requirements, translate them into functional specifications, and collaborate with cross-functional teams to deliver impactful IT solutions aligned with our technology roadmap. This is a remote role.

Responsibilities:

• Work with the Business Analyst Team Lead to align priorities, share insights, and ensure analysis efforts are strategically focused and effectively executed.
• Execute business analysis activities based on roadmap priorities established by the leadership and steering committee.
• Translate business requirements into clear, actionable user stories and functional specifications.
• Collaborate closely with developers, Subject Matter Experts, and QA Testers to ensure requirements and design for alignment with our overall technology Roadmap.
• Communicate design to all stakeholders and varying levels of the organization.
• Function as the liaison between business, developers, and project management groups.
• Present and evaluate design solutions objectively and facilitate conflict resolution.
• Work closely with the Process Excellence team to strategize solutions that support long term business objectives and prepare detailed flow charts and diagrams outlining systems capabilities and processes.
• Collaborate with QA testing team to ensure testing efforts validate intended business outcomes and user needs.
• Analyzes and evaluates existing and proposed systems to identify gaps between current capabilities and future-state requirements.
• Maintains confidentiality regarding the information being processed, stored, or accessed by the network.
• Collaborate with development teams to coordinate and support software release activities.
• Attend regular meetings and work closely with other departments and Business Analysts to share information, solve problems, and support company goals.
• Performs other related duties and tasks as necessary or as assigned.

Required Qualifications:

• Bachelor's degree or equivalent work experience

Preferred Qualifications:

• Clinical trials experience.
• Experience working with test plans and test cases.
• Experience working in an Agile environment or familiarity with Agile methodology.
• 5+ years of experience in Systems Analysis or IT Development
• 5+ years of experience in all phases of Software Development Life Cycle (SDLC)
• 5+ years of experience translating business requirements into detailed system specifications
• 5+ years of experience mapping data from web services or database to user interface
• Proficiency with MS Project, Word, Excel, Visio, PowerPoint

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Read more below and get ready for your next great employment adventure!

Some of the Perks our LabConnectors Love:

• Financial Security (base pay, 401k match and possible annual bonus eligibility)
• Health Benefits beginning on date of hire
• PTO plan plus 11 Paid Company Holidays and 1 day to Volunteer in your community
• Short and Long-Term Disability, Life and AD&D
• We celebrate our differences, which enrich our Culture

We are a growing and global team which Values People First, Quality Focused, Customer Centered, Technology Driven and Accountability Always. In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities.

We believe in a friendly and collaborative environment with open lines of communication. Join our team and discover how your work can impact the lives of people all over the world.

It is the policy of LabConnect to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email [e-mail] or call [phone].

Remote - US, Johnson City, Tennessee, United States of America