Business Analyst - Infor Syteline

Pro Mach Inc; Cincinnati (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

ProMach is seeking a skilled Business Analyst to partner with internal stakeholders for smooth IT project execution. You will define, analyze, validate, and document business needs, translate them into actionable application requirements, and collaborate with IT for scalable solutions.

Reporting to the Corporate Director of Enterprise Applications, you will support ERP initiatives in a manufacturing setting, travel up to 50%, and ensure timely delivery of functional requirements and QA testing.

Qualifications

• Bachelor’s degree required; technology/business field preferred.
• 5+ years of experience in business analysis for software systems and applications.
• Experience interpreting business needs into application and operational requirements.

Responsibilities

• Perform business process design and requirements definition with functional teams.
• Define and document requirements for process changes and development needs with technical detail.
• Analyze and prioritize enhancement requests and coordinate with technical resources to fulfill them.
• Communicate effectively with internal teams and external clients to deliver functional requirements.
• Act as liaison between functional teams and technical resources for enhancements.
• Provide functional requirements to development team and perform QA testing of enhancements.
• Manage scope and requirements throughout the project life cycle.
• Assist in operational rollout and user training for new functionality and tools.

Skills

Business Analysis

Stakeholder communication

Requirements gathering

Education

Bachelor’s degree in technology, business, or related field

Tools

ERP systems

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading.

ProMach is excited to add a skilled Business Analyst to team up with internal stakeholders for smooth IT project execution. In this role, you'll define, analyze, validate, and document business needs. We're seeking someone resourceful, detail-oriented, and genuinely curious about client businesses. Reporting to the Corporate Director of Enterprise Applications, you'll analyze requirements, offer insights, and collaborate with IT for scalable, maintainable solutions. Do you enjoy this work?

Responsibilities

• Perform business process design and requirements definition in conjunction with functional teams
• Define and document requirements for process changes and development needs with necessary technical detail
• Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests
• Communicate effectively with internal teams and external clients to deliver functional requirements
• Act as a liaison between functional team and technical resources for enhancements
• Provide functional requirements to development team and perform QA testing of requested enhancements
• Manage scope and requirements throughout the project life cycle
• Assist in operational roll out and user training for new functionality and tools

Requirements

• Bachelor’s degree in technology, business, or related field
• 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers' business needs and translating them into application and operational requirements
• Previous experience with ERP implementations, especially in a manufacturing organization, highly desired
• Strong analytical and problem‑solving skills
• Strong communication skills and excellent customer service orientation
• Detail orientated and well organized
• High degree of reliability and timely completion of tasks
• Ability to travel up to 50%

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

ProMach is an Equal Opportunity Employer.

Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States.

Pro Mach is a drug‑free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products.

At ProMach, we are committed to responsibility, honesty, safety, and helping you grow.

We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions.

You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation.

Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem‑solving.

We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do.

When you join our team, you're not just taking a job; you're becoming part of something that lasts.