Business Analyst (Infor LN or Infor SyteLine ERP)

RTC; Rolling Meadows (IL); Hybrid; USD 70,000 - 109,000; Full time

Job summary

An established industry player is seeking an ERP Analyst to enhance business processes through innovative solutions within Infor LN ERP. This role involves hands-on engagement with clients to gather requirements and develop technical solutions that meet evolving business needs. The ideal candidate will possess strong analytical skills and a deep understanding of ERP systems, ensuring that IT solutions deliver maximum value. Join a forward-thinking company that values continual improvement and offers a hybrid work environment, competitive salary, and a comprehensive benefits package.

Benefits

401(K) Plan with company match

Hybrid work-from-home program

Health Insurance options

Dental Insurance options

Flexible Spending Accounts

Commuter Transit benefits

Paid Parental Leave

Tuition Assistance

Fun Friday Hours

Volunteer Time Off

Qualifications

• 3-5 years of experience with Infor LN ERP or Syteline in a discrete manufacturing environment.
• Strong analytical and project management skills.

Responsibilities

• Designs innovative functional and technical solutions to improve productivity.
• Supports Infor LN ERP, including troubleshooting and user training.

Skills

Infor LN ERP

SyteLine

Project Management

Data Analysis

Communication Skills

Problem Solving

Analytical Skills

Education

Bachelor's Degree in Business, Finance, Accounting, or IT

Job description

Job Summary

The ERP Analyst is responsible for designing and implementing process improvements and technical solutions within Infor LN ERP to meet new business requirements and challenges. The position maintains strong knowledge of business processes and Infor LN ERP and develops functional and technical requirements to ensure IT systems deliver the expected value to the business. This role requires hands-on involvement, excellent communication, problem-solving, analytical skills, and a strong customer focus.

Note: This role requires previous knowledge of LN or SyteLine. Candidates without experience using this software will not be considered qualified.

Essential Duties and Responsibilities

1. Develops and maintains a functional knowledge of RTC business practices, acting as a subject matter expert.
2. Demonstrates expertise in Infor LN ERP or Syteline, understanding system capabilities, data models, and relationships.
3. Leads meetings with internal clients to gather requirements through interviews, documentation analysis, surveys, and business modeling.
4. Designs innovative functional and technical solutions aligned with organizational goals to address business challenges, improving productivity and efficiency.
5. Supports Infor LN ERP, including troubleshooting, resolving tickets, designing and implementing enhancements, providing user training, creating reports, and documentation.
6. Develops and executes test plans for system upgrades and enhancements.
7. Stays current with industry trends and best practices.
8. Manages complex projects, facilitating meetings, leading initiatives, identifying risks, and maintaining documentation.

Required Professional Qualifications

1. Bachelor's Degree in Business, Finance, Accounting, or IT, or equivalent experience.
2. 3-5 years of experience with Infor LN ERP or Syteline in a discrete manufacturing environment, with proven ability to analyze and research requirements.
3. Knowledge of finance, manufacturing systems, supply chain, and logistics preferred.
4. Strong analytical and project management skills, with an understanding of translating business needs into application requirements. PMP certification is a plus.
5. Excellent data analysis skills and ability to solve complex business problems.
6. Experience in client meetings, solution design, and project planning for timely, on-budget implementations.
7. Strong communication, collaboration, multitasking, and organizational skills.

Personal Attributes

1. Effective problem-solving and prioritization skills under pressure.
2. Proven project management abilities.
3. Excellent communication skills for technical and non-technical audiences.
4. Self-motivated and goal-oriented.
5. Strong organizational and attention to detail skills.
6. Ability to work collaboratively in a team environment.

About RTC

RTC focuses on continual improvement, evolving our capabilities, and reinvesting in our business to deliver higher-performing solutions for our clients. We address the needs of brands and retailers for strategic shopper experiences, innovation, and complex supply chain management. Learn more at http://www.rtc.com/.

Why consider a career at RTC?

Benefits

• 401(K) Plan with company match (including Roth option)
• Hybrid work-from-home program
• Health Insurance options through Blue Cross Blue Shield
• Dental Insurance options
• Flexible Spending Accounts
• Commuter Transit benefits
• Critical illness coverage
• Life Insurance (coverage of 3x salary)
• Short-Term Disability (long-term optional)
• Paid Parental Leave (2 weeks)
• 16 PTO Days and 9 Paid Holidays
• Tuition Assistance

Perks

• Fun Friday Hours (leave at 2:30 PM)
• Volunteer Time Off and company-sponsored events

Wellness

• PTO for vacations and mental health
• Employee Assistance Program (Legal, Financial, Counseling)
• Fitness center discounts
• Preventative Care at 100%
• Lactation rooms at Rolling Meadows
• Annual flu clinics

Career Development & Training

RTC encourages professional growth through mentorship, training, and advancement opportunities.

Compensation

The salary range is $70,143-$108,043, with potential for bonuses based on company performance. Actual salary depends on experience, skills, education, and market factors. Bonuses are pro-rated in the first year, and program rules may change.

RTC is an equal-opportunity employer, encouraging applicants of all backgrounds to apply and considering all qualified candidates without discrimination.