Business Analyst II

Serve You Rx; Milwaukee (WI); Remote; USD 80,000 - 110,000; Full time

Job summary

Serve You Rx is seeking a skilled Business Analyst II to plan and lead projects across business, operational, IT, and financial domains. In this remote role, you will manage and influence changes, document requirements, and enhance system applications to better serve clients, with a focus on continuous improvement and process efficiency.

Benefits

Medical (HMO and PPO)

Dental

Vision

401k

HSA

Identity theft and legal coverage

Pet insurance

Paid parental leave

18 days of paid time off in your first year

Qualifications

• Minimum of five years of previous business analysis and/or related IT experience.
• Project Management Certification preferred.

Responsibilities

• Lead a variety of operational, systems, and technology projects.
• Coordinate requirements gathering with users to define new business applications.
• Mentor and assist in training other team members.

Skills

Analytical Thinking

Problem Solving

Communication

Project Management

Collaboration

Education

Bachelor’s degree in Computer Science, Business, Accounting, or Finance

Master’s degree preferred

Job description

Serve You Rx is in search of a Business Analyst II. The Business Analyst is responsible for planning and leading business, operational, IT and financial projects. They will Identify and document business needs and requirements. The BA designs, tests, and implements new systems and modifies existing systems to meet business needs. Responsibilities also include research, selection, and compilation of data.

This is a remote position.

What You’ll Do

As the Business Analyst II, you will:

• Predict emerging customer needs and develop innovative solutions in collaboration with key partners such as operations and IT.
• Manage and lead a variety of operational, systems and technology projects. Work with end-users to determine business requirements and ensure that information systems support business needs. Recommend new systems and enhancements.
• Coordinate requirements gathering with users (internal, external) to define and develop new business applications and updates to existing applications, document the requirements and process flow for use by those teams.
• Solve unique and complex problems with broad impact, along with translating highly complex concepts in ways that can be understood by a variety of audiences.
• Identify and plan project schedules including project milestones/phases. Lead the formation of Project Team, including Executive Sponsor, Steering Committee and Work Group.
• Influence leadership to adopt new ideas, products and/or approaches.
• Monitor project progress by tracking activity, resolving problems, publishing progress reports.
• Coordinate maintenance and support of existing applications including direct end user support, testing, and verification of bugs, managing bug fixes, updating training materials, retraining, identifying, and defining enhancements end user customer demonstrations and end user customer training.
• As part of overall process improvement, works with user groups to develop end to end process maps, define application requirements, new work standard procedures to support new process which can increase productivity. Ensure compliance with internal control policies and procedures.
• Mentor and assist in training other team members who are part of the team. May direct the work of other lower level professionals or manage processes and programs.
• Complete other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Business, Accounting, or Finance or equivalent experience required; Master’s degree preferred.
• Minimum of five years of previous business analysis and/or related information technology experience and project related experience with a focus on leading/driving projects; previous experience in Pharmacy, Pharmacy Benefit Management, Healthcare, Claims or Payment Integrity experience preferred.
• Project Management Certification preferred.
  
  

Why Serve You Rx?

Serve You Rx is a full-service pharmacy benefit manager (PBM) with unquestionable flexibility and an unwavering commitment to doing what's best for its clients. With a fervent focus on those it serves, including insurance brokers, consultants, third-party administrators, and their clients, Serve You Rx delivers exceptional service and tailored, cost-effective benefit solutions. Independent and privately held for nearly 40 years, Serve You Rx can implement new groups in 30 days or less and say "yes" to a wide variety of viable solutions. Known for its adaptability, quality, and client-centricity, Serve You Rx aims to be a benchmark for better client service.

The company offers generous benefits to include: medical (HMO and PPO), dental, vision, 401k, HSA, identity theft and legal coverage, pet insurance, paid parental leave, and 18 days of paid time off in your first year.