Business Analyst, Enterprise Digital Solutions

A+E Global Media; New York (NY); Hybrid; USD 90,000 - 105,000; Full time

Job summary

A+E Global Media is seeking a Business Analyst to enhance AI and automation adoption across the organization. The role involves training teams, optimizing AI interactions, and developing automation solutions. Ideal candidates will have experience with AI technologies and strong communication skills, contributing to innovative projects that transform company operations.

Qualifications

• 1-3 years experience utilizing AI and/or automation technology required.
• AI-related certifications are a plus.
• Familiarity with chatbot development or automation tools is advantageous.

Responsibilities

• Engage with users to support AI tools like ChatGPT.
• Assist in developing AI-driven bots for automation.
• Gather user feedback on AI tool effectiveness.

Skills

Communication

Problem-solving

Collaboration

Education

Bachelor's degree in related technical field

Tools

AI tools

chatbot development tools

automation tools (Zapier, Make, Power Automate)

Job description

Join to apply for the Business Analyst, AI & Automation role at A+E Global Media

Join to apply for the Business Analyst, AI & Automation role at A+E Global Media

Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.

Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

Division Story

A+E’s Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We’ve reinvented the way A+E leverages technology to produce and sell world-class content. We’ve modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our “Technology Code”, we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you!

Job Description

THE ROLE: Business Analyst, AI & Automation

The Business Analyst in the Technology Division will support company-wide adoption of AI tools, including ChatGPT and other Large Language Models (LLMs). This is a client-facing role requiring strong communication skills, as the candidate will work directly with users across the company to help refine AI-generated prompts and assist in developing AI-driven bots. The ideal candidate will have a background in Information Systems or Computer Science and a foundational understanding of AI technologies. Additionally, this role will provide support for automation initiatives, agentic AI applications, and enterprise search solutions. This role will report to the Manager, Enterprise Digital Solutions.

More About What You’ll Do

• Engage with users across departments to introduce, train, and support AI tools like ChatGPT and other LLMs.
• Assist users in refining AI-generated prompts to optimize results for business applications.
• Collaborate with teams to develop and customize AI-driven bots for internal process automation.
• Provide support for automation initiatives, agentic AI solutions, and enterprise search capabilities.
• Gather user feedback and document AI tool effectiveness, challenges, and areas for improvement.
• Stay updated on AI advancements and recommend new tools or updates for company use.
  
  

Basic Requirements

• 1-3 years experience utilizing AI and/or automation technology is required; Industry, internship and/or academic experience will be considered.
• AI-related certifications are a plus.
• Solid understanding of AI tools, including ChatGPT and other LLMs.
• Ability to train and assist users in utilizing AI-powered solutions.
• Familiarity with chatbot development or automation tools is a plus.
• Knowledge of automation (Zapier, Make, Power Automate, etc), agentic AI, and enterprise search solutions.
• Bachelor's degree in related technical field is preferred.
  
  

The Ideal Candidate Will Have

• Experience with prompt engineering.
• Exposure to Natural Language Processing (NLP) tools.
• Experience working in a corporate environment with AI adoption initiatives.
• Understanding of enterprise search functionalities and automation frameworks.
• Problem-solving skills and ability to analyze user needs.
• Strong verbal and written communication skills for client-facing interactions.
• Ability to collaborate across multiple teams and functions.
  
  

Compensation

Annual Pay Range: $90,701 - $104,307

Annual Incentive Target: 10.00%

The annual/hourly pay range displayed serves as a good faith estimate of the

minimum and maximum base pay range for this role. Compensation for the role will

be based on a number of different factors such as a candidate’s qualifications, skills,

competencies, location, and experience. A+E offers a competitive total compensation

package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at www.aegm.com/careers.

A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company’s employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee’s race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.

A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company.

We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Entertainment Providers

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