Business Analyst, Developer Experience

IDR, Inc.; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits

Industry-leading organization

Job summary

IDR, Inc. in Memphis, TN seeks a Business Analyst, Developer Experience to partner with engineering teams to improve developer productivity through analytics and metrics.

The role focuses on measuring developer workflows, identifying bottlenecks, and implementing dashboards with tools like LinearB, Backstage, Jellyfish, and Haystack. You will collaborate with engineers, managers, and product owners to drive continuous delivery improvements across platforms.

Qualifications

• 5+ years of experience in a business analyst or similar role.
• Experience with internal developer platforms (IDPs) like Backstage.
• Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack).
• Strong collaboration and communication across cross-functional teams.

Responsibilities

• Analyze engineering workflows to identify bottlenecks and improvement opportunities.
• Collaborate with engineers, managers, and product owners.
• Implement and maintain developer performance metrics with dashboards.
• Support internal developer platforms and tooling improvements.
• Help shape processes in this emerging focus area.

Skills

Communication

Cross-functional collaboration

Tools

Backstage

LinearB

Jellyfish

Haystack

Job description

IDR is seeking a Business Analyst, Developer Experience to join one of our top clients for an opportunity in Memphis, TN. This role focuses on partnering with engineering teams to measure and improve developer productivity and experience through analytics and performance metrics. The organization operates within the technology and software development industry, emphasizing collaboration, process improvement, and engineering excellence.

Position Overview for the Business Analyst, Developer Experience:

• The role involves analyzing engineering and developer workflows to identify bottlenecks and improvement opportunities.
• Collaborate with cross-functional teams including engineers, managers, and product owners.
• Implement and maintain software delivery performance metrics using tools such as LinearB, Sleuth, or custom dashboards.
• Support the development and enhancement of internal developer platforms and tools.
• Help shape processes in a relatively new focus area to improve developer experience and productivity.

Requirements for the Business Analyst, Developer Experience:

• 5+ years experience in a similar role or environment.
• Experience with Internal Developer Platforms (IDPs) like Backstage.
• Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack).
• Familiarity with developer tooling ecosystems (IDEs, Git workflows, CI/CD).
• Excellent communication and cross-functional collaboration skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.