Business Analyst CLJ-CMS

Administrative Office of the Courts; Olympia (WA); On-site; USD 87,000 - 114,000; Full time

Job summary

Administrative Office of the Courts in Olympia, Washington is seeking a Business Analyst to support the Court Services Division and the statewide Case Management replacement project. You will work with business and technical experts to translate needs into clear requirements and tests.

Under the guidance of a Court Business Supervisor, you will engage stakeholders, write user stories and acceptance criteria, and help design solutions that improve court operations statewide.

Qualifications

• Master's degree in computer science, information systems or related field with one year of BA experience.
• Bachelor's degree plus four years IT experience including BA work.
• Associate’s degree plus six years IT experience including BA work.
• Eight years IT experience with three years BA experience.

Responsibilities

• Plan, schedule and lead requirements management for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as liaison between stakeholders and technical teams.
• Translate requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Maintain requirements traceability matrices for requirement management.
• Analyze requirements for completeness and testability.
• Review test results to confirm acceptance criteria.
• Provide consultation to project stakeholders.
• Conduct intensive systems analysis for new or enhancements for applications.
• Perform other duties as required.

Skills

Business analysis

Requirements gathering

Stakeholder collaboration

User stories

Education

Master's degree in computer science or related field

Bachelor's degree in computer science or related field

Associate’s degree in computer science or related field

Job description

Washington Courts Employment Opportunity

Administrative Office of the Courts

Business Analyst

Court Services Division

Our Mission: Advance the timely, effective and equitable operations of the Washington Judicial Branch.

POSITION DETAILS

Status: Project-Funded: Full-Time*

Location: Olympia, Washington

Salary: $86,688 - $113,736 per year (DOQ)

Opens: October 21, 2026

Closes: November 4, 2026, Candidates are encouraged to apply early. AOC reserves the right to close the recruitment at any time but no sooner than seven days after posting.

*Duration: This is a project position that is currently funded through December 31, 2027.

POSITION PROFILE

Shaping the future of Washington’s courts through insight, innovation, and collaboration!

The Administrative Office of the Courts (AOC) is looking for a highly motivated and talented Business Analyst to join our team and play a key role in shaping the future of Washington’s court systems. In this dynamic position, you’ll contribute to the Courts of Limited Jurisdiction Case Management replacement project within the Court Services Division, helping design and support statewide systems that directly impact how courts serve communities across the state.

Working under the general guidance of a Court Business Supervisor, you’ll collaborate with business and technical experts across AOC, partner agencies, vendors, judicial officers, and court staff. You’ll engage deeply with stakeholders to understand their needs, translate those needs into clear business requirements, and support development, configuration, and testing activities that bring solutions to life. This role offers a meaningful blend of independence and teamwork as you navigate defined procedures while also applying judgment and creativity in areas that require interpretation or new approaches.

If you’re energized by complex problem-solving, enjoy working with diverse partners, and want to make a statewide impact, this role offers the opportunity to do work that truly matters.

DUTIES AND RESPONSIBILITIES

Some of the duties you will perform are:

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.

• Performs other duties as required.

REQUIRED QUALIFICATIONS

• Master's degree in computer science, information systems or related technical/business discipline with one year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Bachelor's degree in computer science, information systems or related technical/business discipline AND four years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Associate’s degree in computer science, information systems or related technical/business discipline AND six yearsof information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Eight years of information technology experience which includes three years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.

DESIRED QUALIFICATIONS

• Court experience;

• Demonstrated ability to plan, elicit, and manage requirements for complex solutions.
• Expert knowledge of requirements management methodologies, tools, and processes.
• Strong skill in eliciting, documenting, and translating business requirements into user stories or use cases.
• Proven ability to organize work, meet deadlines, and stay focused amid interruptions.
• Strong technical analytical skills with clearly documented analysis and recommendations.
• Excellent presentation, interpersonal, written, and verbal communication skills for both business and technical audiences.

• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.

This position requires you to be in the AOC’s Olympia office at least two days per week.

IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position may be overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, citizenship or immigration status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office via email at [e-mail].

Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements for that form.

AOC does not use E-verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

SPECIAL NOTE:

Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.