Business Analyst Automotive (Remote)

cnx; Arizona; Hybrid; USD 70,000 - 100,000; Full time

Job summary

Concentrix is seeking a Business Analyst for the Automotive sector in a remote capacity. The role focuses on entering incentives, performing quality checks, and providing data-driven insights to improve program performance.

Travel to a local office is required about 20% of the time, collaborating with Sales, Operations, and cross-functional teams. You will develop queries, support reporting objectives, and suggest process improvements to enhance client outcomes and cost efficiency.

Qualifications

• Bachelor’s degree from an accredited four-year college or university.
• Strong attention to detail and ability to manage multiple projects.

Responsibilities

• Enter monthly program incentives through the Fusion system with a high level of accuracy.
• Conduct quality control checks within the Fusion system to ensure incentive data is error‑free.
• Provide system support, troubleshoot issues, and help resolve program‑related concerns as needed.
• Respond promptly to requests for dealer and customer research.
• Analyze program reporting trends at the national, regional, district, and dealer levels to identify insights and performance patterns.
• Provide Marketing Consultants with analysis on the impact of various programs across the client base.
• Develop detailed queries and query routines using existing database tools to support reporting objectives.
• Create a systematic approach for running queries and delivering recurring recommendations to Sales, Operations, and other internal teams.
• Make recommendations to Sales, Operations, and account teams on process improvements, internal enhancements, and client‑centric program improvements.
• Recommend ways for clients to better use program tools to drive stronger performance.
• Support analysis related to program finances and help identify opportunities to improve cost effectiveness.
• Recommend the use and implementation of business intelligence query tools.

Skills

Bachelor’s degree

Excel & Data Analysis

Pivot tables

VLOOKUP/XLOOKUP

Power formulas

Power Query

Dashboards

Education

Bachelor’s degree from accredited four-year college or university

Tools

Microsoft Excel

Power Query

Job description

Job Title:

Business Analyst Automotive (Remote)

Job Description

We’re Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

As a Business Analyst, Automotive, you will support the Incentive Dealer Program through program entry, quality control, system support, troubleshooting, issue resolution, and business analysis. This work at home role partners closely with Sales, Operations, and cross-functional teams to turn data into actionable recommendations that improve program performance, enhance client outcomes, and support business decisions. This position includes 20% travel to a local office.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

• Enter monthly program incentives through the Fusion system with a high level of accuracy

• Conduct quality control checks within the Fusion system to ensure incentive data is error‑free

• Provide system support, troubleshoot issues, and help resolve program‑related concerns as needed

• Respond promptly to requests for dealer and customer research

• Analyze program reporting trends at the national, regional, district, and dealer levels to identify insights and performance patterns

• Provide Marketing Consultants with analysis on the impact of various programs across the client base

• Develop detailed queries and query routines using existing database tools to support reporting objectives

• Create a systematic approach for running queries and delivering recurring recommendations to Sales, Operations, and other internal teams

• Make recommendations to Sales, Operations, and account teams on process improvements, internal enhancements, and client‑centric program improvements

• Recommend ways for clients to better use program tools to drive stronger performance

• Support analysis related to program finances and help identify opportunities to improve cost effectiveness

• Recommend the use and implementation of business intelligence query tools

Your qualifications

We embrace our gamechangers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Have a bachelor’s degree from an accredited four‑year college or university

• Bring strong attention to detail and can successfully manage multiple projects at once

• Data Analysis & Modeling: Expert in utilizing complex Microsoft Excel functions, pivot tables, VLOOKUP/XLOOKUP, and power formulas to transform raw, unstructured operational data into actionable business intelligence.

• Performance Reporting & Metrics Tracking: Proven ability to design, automate, and maintain comprehensive performance dashboards and operational reports to monitor KPI trends, track agent productivity, and evaluate program efficiency.

• Data Integrity & Error Resolution: Highly adept at troubleshooting calculation errors, auditing large datasets, establishing rigorous data validation standards, and ensuring 100% data accuracy across cross‑functional reports.

• Process Automation & Workflow Optimization: Skilled in leveraging tools like Power Query and