Business Analyst - Asset Management & Records

FirstEnergy Corp; Akron (OH); Remote; USD 85,000 - 110,000; Full time

Job summary

FirstEnergy Corp is seeking a Business Analyst to provide reporting, analytics, and business support for Transmission and Distribution assets. You will analyze asset and maintenance data, develop dashboards and reports, and prepare presentations and executive summaries to support asset management decisions.

Responsibilities include analytics across the asset fleet, developing training materials, and supporting portfolio planning.

Qualifications

• Degree in Management, Business Administration, Analytics, Engineering Technology, or related field.
• Minimum 4 years of related work experience.
• Experience supporting asset management or engineering teams with reporting, analytics, and presentations.
• Ability to translate stakeholder needs into business requirements and reporting solutions.

Responsibilities

• Analyze asset, maintenance, and performance data to identify trends and improvement opportunities.
• Develop and maintain recurring reports, dashboards, and executive summaries.
• Prepare clear presentations and data visualizations for leadership and stakeholders.
• Create training materials and process documentation for asset management programs.
• Coordinate multiple workstreams and stakeholder requests while supporting travel and special projects.

Skills

Data analysis

Presentation

Stakeholder comms

Collaboration

MS Office

Education

Degree in business/analytics

Tools

Power BI

SQL

Maximo

SAP

Excel

SharePoint

PowerPoint

Job description

JOB DESCRIPTION

This position may be based anywhere within the FirstEnergy service footprint.This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.The Asset Management team is responsible for developing strategies that support the safe, reliable, and cost-effective management of FirstEnergy's asset fleet. The team partners with engineering, operations, maintenance, and planning organizations to evaluate asset performance, prioritize investments, manage risk, and support long-term reliability objectives. To support this work, we are seeking a Business Analyst to provide reporting, analytics, and business support for Transmission and Distribution assets. This role will analyze asset and maintenance data, develop dashboards and reports, prepare presentations and executive summaries, and help improve processes that support asset management, planning, and investment decisions across the organization.

Responsibilities:

• Support engineers and asset management stakeholders by analyzing asset, maintenance, operational, inspection, and performance data to identify trends, insights, and opportunities for improvement.
• Develop business requirements and recommend practical improvements to reports, analytics, processes, procedures, and documentation.
• Develop and maintain recurring reports, dashboards, presentations, portfolio planning materials, and business summaries that support reliability, planning, and investment decisions.
• Prepare clear presentations, executive summaries, data visualizations, and decision-support materials for leadership, engineering, asset management, Asset Information & Tools, FE Utilities, and other internal partners.
• Analyze asset population, application, condition, performance, and risk data across the FirstEnergy fleet in coordination with engineering, asset management, Asset Information & Tools, and other stakeholders.
• Support data collection, reporting processes, performance indicators, and asset information programs.
• Develop training materials, job aids, process documentation, and communication materials for new and existing asset management programs.
• Provide business analysis, reporting analytics, and presentation support for special projects and cross-functional initiatives.
• Organize and manage multiple workstreams, deadlines, priorities, and stakeholder requests while supporting periodic local travel, occasional overnight stays, storm duty support, and special projects as assigned.
• Support a safe work environment and demonstrate FirstEnergy Values and Behaviors.

Qualifications:

• Two- or four-year degree in Management, Business Administration, Analytics, Engineering Technology, or a related discipline is preferred.
• Minimum of 4 years of related work experience required.
• Experience supporting business, engineering, operations, or asset management teams through reporting, analytics, presentations, documentation, and process improvement.
• Ability to analyze complex data and develop clear recommendations related to performance, reliability, risk, planning, work management, or operational improvement.
• Ability to translate stakeholder needs into business requirements, reporting solutions, process improvements, procedures, standards, and documentation.
• Strong analytical, communication, presentation, organizational, work management, and collaboration skills, with sound judgment and attention to detail.
• Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
• Preferred: Understanding of utility operations, asset management, transmission, distribution, substations, or related operational technology.
• Experience developing executive presentations, leadership updates, recurring reports, dashboards, data visualizations, and business summaries.
• Ability to interpret business processes, operational data, equipment records, work history, and asset information to support decision-making.
• Experience with reporting, analytics, data quality, process documentation, stakeholder coordination, work planning, or portfolio planning support.
• Experience using asset management, maintenance, reporting, or data tools such as Cascade, Power BI, SAP, Maximo, SQL, Excel, SharePoint, PowerPoint, or similar tools.

All employees must have a FirstEnergy computer account to apply for jobs. If you are unsure whether you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1, for assistance.