Business Analyst – Agentic AI & Chat Experience

CoSourcing Partners Inc.; Stamford (CT); On-site; USD 90,000 - 140,000; Full time

Job summary

CoSourcing Partners Inc. seeks a Business Analyst – Agentic AI & Automation, focusing on chat customer experiences in Stamford, CT.

This hands-on role requires turning business problems into detailed PRDs, customer journeys, and development-ready user stories for intelligent automation initiatives. You will analyze customer interactions with SQL, validate opportunities with operational data, and craft measurable outcomes.

Qualifications

• Proven ability to independently develop PRDs and user stories.
• Strong SQL proficiency to analyze data and derive decisions.
• Experience with AI-assisted automation and lightweight prototyping.
• Ability to work onsite in Stamford, CT with limited supervision.

Responsibilities

• Define development-ready agentic AI product requirements and acceptance criteria.
• Analyze customer interaction data and establish performance baselines.
• Develop and validate lightweight AI-enabled automations using Python and SQL.
• Collaborate with product, engineering, and business stakeholders onsite.

Skills

PRD ownership

SQL analytics

Data-driven recommendations

AI-assisted automation

Python & APIs

Agile delivery

Independent ownership

Stakeholder comms

Onsite availability

Background check

Tools

Python

APIs

Power BI

Automation tooling

Job description

CoSourcing Partners Inc. seeks a Business Analyst – Agentic AI & Automation, focusing on chat customer experiences in Stamford, CT.

This hands-on role requires turning business problems into detailed PRDs, customer journeys, and development-ready user stories for intelligent automation initiatives. You will analyze customer interactions with SQL, validate opportunities with operational data, and craft measurable outcomes.