Business Analyst - Adobe Experience Cloud

Dentsuaegis; United States; Hybrid; USD 78,000 - 110,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Short-term and long-term disability

Job summary

dentsu is seeking a seasoned Business Analyst in the United States to lead discovery, translate complex requirements for Adobe Experience Manager, and drive agile delivery with cross-functional teams. You will collaborate with architects, developers, QA, and product teams to define solutions and ensure delivery excellence.

The role emphasizes stakeholder facilitation, clear user stories, and rigorous validation activities.

Qualifications

• 5+ years of Business Analysis experience.
• Hands-on experience with Adobe Experience Manager (AEM Sites and/or AEM Assets).
• Strong Agile and Scrum experience.
• Expertise with Jira and Confluence.
• Experience supporting QA, UAT, and release activities.
• Proven ability to lead requirements discovery and stakeholder workshops.
• Excellent communication, facilitation, and consulting skills.

Responsibilities

• Facilitate stakeholder interviews, discovery workshops, and requirements-gathering sessions.
• Uncover business needs and translate them into clear, actionable requirements.
• Help stakeholders differentiate between business objectives, technical requirements, and solution preferences.
• Drive conversations that move projects from ambiguity to clarity.
• Develop epics, features, user stories, business rules, and acceptance criteria.
• Own requirements throughout the project lifecycle.
• Participate in backlog refinement, sprint planning, reviews, and retrospectives.
• Partner with Product Owners and delivery teams to prioritize work and maximize value.
• Collaborate with architects, developers, UX teams, QA teams, and stakeholders.
• Evaluate business requirements against Adobe platform capabilities and constraints.
• Identify risks, dependencies, gaps, and opportunities before they impact delivery.
• Support testing, UAT, release readiness, and business validation activities.

Skills

Adobe Experience Manager (AEM)

Agile/Scrum

Stakeholder facilitation

Requirements discovery

Excellent communication

Tools

Jira

Confluence

Job description

Turn Business Challenges into Digital Experiences That Matter

Do you enjoy asking "why" before jumping to a solution?

Are you the person who can walk into a room full of stakeholders, uncover the real business problem, and translate complex requirements into actionable solutions for developers, architects, and product teams?

If so, we'd love to meet you.

Why This Role Is Exciting

This isn't a role where you simply document requirements.

You'll have a seat at the table from day one, helping clients define their vision, challenge assumptions, resolve ambiguity, and develop solutions that create meaningful business value. You'll work alongside solution architects, UX designers, developers, QA teams, product owners, and business leaders to deliver innovative Adobe-powered experiences.

What You'll Be Doing

Lead Discovery & Shape Solutions

• Facilitate stakeholder interviews, discovery workshops, and requirements-gathering sessions.
• Uncover business needs and translate them into clear, actionable requirements.
• Help stakeholders differentiate between business objectives, technical requirements, and solution preferences.
• Drive conversations that move projects from ambiguity to clarity.

Drive Agile Delivery

• Develop epics, features, user stories, business rules, and acceptance criteria.
• Own requirements throughout the project lifecycle.
• Participate in backlog refinement, sprint planning, reviews, and retrospectives.
• Partner with Product Owners and delivery teams to prioritize work and maximize value.

Be the Bridge Between Business and Technology

• Collaborate with architects, developers, UX teams, QA teams, and stakeholders.
• Evaluate business requirements against Adobe platform capabilities and constraints.
• Identify risks, dependencies, gaps, and opportunities before they impact delivery.
• Support testing, UAT, release readiness, and business validation activities.

What You'll Work With

• Adobe Experience Manager (AEM) Sites
• Adobe Experience Manager (AEM) Assets
• Adobe Edge Delivery Services
• Adobe Workfront
• Adobe Content Hub
• Adobe Dynamic Media
• Other Adobe Experience Cloud solutions

What Makes You Successful

You thrive when:

• Leading discovery workshops and stakeholder discussions.
• Solving complex business problems.
• Working in Agile environments.
• Building relationships with both business and technical teams.
• Turning ideas into clear user stories and executable requirements.
• Driving projects forward without needing constant direction.

What We're Looking For

• 5+ years of Business Analysis experience.
• Hands-on experience with Adobe Experience Manager (AEM Sites and/or AEM Assets).
• Strong Agile and Scrum experience.
• Expertise with Jira and Confluence.
• Experience supporting QA, UAT, and release activities.
• Proven ability to lead requirements discovery and stakeholder workshops.
• Excellent communication, facilitation, and consulting skills.

Why dentsu?

At dentsu, you'll have the opportunity to work on enterprise-scale digital transformation initiatives for leading brands while partnering with some of the brightest minds in experience design, technology, and innovation. You'll be empowered to influence solutions, drive strategic conversations, and make a measurable impact on the client experience.

Ready to help organizations turn business goals into exceptional digital experiences?

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $78,000 - $110,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insur