Business Analyst - Active Top Secret required

General Dynamics Information Technology, Inc.; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Business Analyst to support DHS modernization initiatives.

You will gather requirements, analyze workflows, and translate operational needs into actionable solutions working with government stakeholders and delivery teams. The role focuses on mission analysis, enterprise analytics, performance management, and decision-support capabilities, ensuring traceability through implementation and deployment.

Qualifications

• Bachelor's degree in Business, Management, Information Systems, Public Administration, Data Analytics, or related field.
• At least 4 years supporting federal programs or modernization initiatives.
• Experience gathering, documenting, and managing requirements.
• Experience facilitating workshops and executive briefings.
• Experience developing workflows, KPIs, dashboards, and reports.
• Strong analytical, communication, facilitation, and problem-solving skills.
• Experience working with both mission stakeholders and technical teams.
• Active TS clearance; eligibility for TS/SCI; onsite DHS HQ.

Responsibilities

• Gather, analyze, and document business, operational, and functional requirements.
• Facilitate stakeholder meetings, interviews, workshops, and working sessions.
• Develop user stories, use cases, process flows, and requirements documentation.
• Maintain requirements traceability throughout implementation, testing, and deployment.
• Evaluate mission workflows and identify opportunities for efficiency, automation, and process improvement.
• Support development of CONOPS, SOPs, playbooks, governance documents, and operational procedures.
• Assist organizational transformation and change-management initiatives.
• Support modernization efforts that improve mission effectiveness and operational performance.
• Develop and maintain KPIs, performance measures, dashboards, and operational reports.
• Support executive reporting, readiness assessments, and decision-support products.
• Analyze mission and program data to identify trends, risks, and improvement opportunities.
• Prepare reports, briefings, and presentations for government leadership.
• Work with architects, engineers, and data teams to translate operational requirements into implementable solutions.
• Support requirements development for analytics, reporting, workflow automation, knowledge management, and business-process modernization initiatives.
• Document business rules, operational processes, reporting requirements, and user needs.
• Participate in demonstrations, testing, validation, and user acceptance activities.
• Support program planning, milestone tracking, governance reviews, and status reporting.
• Assist with risk, issue, and action-item management.
• Coordinate activities across government, contractor, and stakeholder organizations.
• Develop executive briefings, management reports, and decision-support materials.
• Mentor junior analysts and support quality reviews.
• Lead task-level analysis activities and requirements efforts.
• May serve as a task lead or functional lead.

Skills

Requirement gathering

Stakeholder engagement

Process mapping

KPIs & dashboards

Executive briefing

Team leadership

Analytical skills

Education

Bachelor's degree in Business, Management, Information Systems, Public Administration, Data Analytics, or related field

Job description

Position Summary

The Business Analyst supports a DHS agency’s modernization initiatives by gathering requirements, improving business processes, and translating operational needs into actionable solutions. Working closely with government stakeholders, architects, engineers, and program leadership, this position supports initiatives involving mission analysis, enterprise analytics, workflow modernization, performance management, reporting, knowledge management, and decision-support capabilities.

The Business Analyst serves as a key liaison between mission stakeholders and technical delivery teams, ensuring requirements are clearly defined, prioritized, and traceable through implementation.

Key Responsibilities

Requirements Analysis & Stakeholder Engagement

• Gather, analyze, and document business, operational, and functional requirements.
• Facilitate stakeholder meetings, interviews, workshops, and working sessions.
• Develop user stories, use cases, process flows, and requirements documentation.
• Maintain requirements traceability throughout implementation, testing, and deployment.

Mission Modernization & Process Improvement

• Evaluate mission workflows and identify opportunities for efficiency, automation, and process improvement.
• Support development of CONOPS, SOPs, playbooks, governance documents, and operational procedures.
• Assist organizational transformation and change-management initiatives.
• Support modernization efforts that improve mission effectiveness and operational performance.

Performance Management & Reporting

• Develop and maintain KPIs, performance measures, dashboards, and operational reports.
• Support executive reporting, readiness assessments, and decision-support products.
• Analyze mission and program data to identify trends, risks, and improvement opportunities.
• Prepare reports, briefings, and presentations for government leadership.

Business & Technology Integration

• Work with architects, engineers, and data teams to translate operational requirements into implementable solutions.
• Support requirements development for analytics, reporting, workflow automation, knowledge management, and business-process modernization initiatives.
• Document business rules, operational processes, reporting requirements, and user needs.
• Participate in demonstrations, testing, validation, and user acceptance activities.

Program & Governance Support

• Support program planning, milestone tracking, governance reviews, and status reporting.
• Assist with risk, issue, and action-item management.
• Coordinate activities across government, contractor, and stakeholder organizations.
• Develop executive briefings, management reports, and decision-support materials.

Team Leadership

• Mentor junior analysts and support quality reviews.
• Lead task-level analysis activities and requirements efforts.
• May serve as a task lead or functional lead.

Required Qualifications

• Bachelor's degree in Business, Management, Information Systems, Public Administration, Data Analytics, or a related field.
• Minimum 4 years of experience supporting federal programs, mission operations, business analysis, modernization initiatives, or process improvement efforts.
• Experience gathering, documenting, and managing business and operational requirements.
• Experience facilitating stakeholder workshops, meetings, and executive briefings.
• Experience developing workflows, process maps, business requirements, KPIs, dashboards, or performance reports.
• Strong analytical, communication, facilitation, and problem-solving skills.
• Experience working directly with both mission stakeholders and technical teams.
• Active Top Secret (TS) clearance.
• Eligibility to obtain and maintain TS/SCI access.
• Ability to work onsite at DHS Headquarters.

Preferred Qualifications

• Experience supporting DHS, CISA, DoW, Intelligence Community, or other national security organizations.
• Experience supporting cybersecurity, intelligence, vulnerability management, readiness, mission-support, or operational programs.
• Experience working within enterprise analytics, reporting, business intelligence, or data-driven operational environments.
• Experience supporting enterprise modernization, digital transformation, process improvement, data governance, or AI-enabled business initiatives.
• Experience working in Agile or hybrid Agile environments.
• PMP, CBAP, PMI-PBA, Agile, Lean Six Sigma, or similar professional certifications.