Business Analyst 3

First Roles; Bee Cave (TX); Vor Ort; USD 85.000 - 120.000; Vollzeit

Zusammenfassung

CCS Global Tech seeks an experienced Senior Business Analyst to bridge customer needs with software development. You will elicit requirements, analyze processes, and craft detailed specifications across the full SDLC, while shaping user stories, use cases, and visual artifacts.

Collaboration with cross-functional teams will be essential to ensure traceability and timely delivery. Responsibilities include leading JAD sessions, documenting requirements, and coordinating UAT, with emphasis on

Qualifikationen

• 8 years of experience eliciting requirements from interviews with customers and creating well-written system requirements
• Experience with software development life cycles (SDLCs)
• Business process re-engineering and software process flow improvement experience
• Experience developing user stories and use cases that conform to business analysis best practices
• Experience designing mockups and/or wireframes that conform to UX best practices
• Demonstrated strong communication and facilitation skills
• Demonstrated strong writing and organization skills
• Documented work experience with the issue tracking software Atlassian Jira
• Documented experience working for or closely with TEA or a federal/state/local education agency or ed vendor
• Documented work experience with the requirements management software Modern Requirements
• Experience supporting complaint and case management workflows, including intake, investigation, and resolution
• Experience with educator certification process, federal/state grant programs, or state funding program

Aufgaben

• Elicits requirements using JAD, workshops, interviews, document analysis, and other methods
• Analyzes to identify user needs, business processes, pain points, and system capabilities
• Writes requirements, use cases, user stories, and software requirements specifications documents
• Creates visual outputs such as process flows, context diagrams, UML diagrams, wireframes, and mockups
• Manages lifecycle including deadlines, change control, tracking requirement status, coordinating UAT, and traceability

Kenntnisse

Requirements elicitation

SDLC experience

Business process re-engineering

User stories & use cases

Mockups & wireframes

Communication & facilitation

Writing & organization

Tools

Atlassian Jira

Modern Requirements

Jobbeschreibung

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States. we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County. We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.

Responsibilities:

This position will perform advanced, senior-level business analysis work. The business analyst serves as the conduit between the program/customer community and the software development team through which requirements flow. This BA will be involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.

Essential Functions:

• Elicitation - Elicits requirements using joint application development (JAD), requirements workshops, interviews, document analysis, storyboards, surveys, site visits, use cases, scenarios, competitive product analysis, and task and workflow analysis.
• Analysis - Uses sophisticated analysis techniques to identify user needs, business processes, pain points, and computer system capabilities to automate or improve existing systems.
• Requirements Writing - Transforms information from elicitation sessions into business requirements and functional requirements, use cases, user stories, and software requirements specifications documents. Uses standard templates and simple, unambiguous, and concise natural language.
• Visual Output - Visually transforms information from elicitation sessions into process flows, context diagrams, UML diagrams, wire-frames, and mockups.
• Managing Work - Uses initiative and independent judgment to actively participate in the software development lifecycle, including managing deadlines, following change control procedures, tracking requirement status, coordinating UAT, and maintaining requirement traceability.

Mandatory Skills:

• Experience eliciting requirements from interviews with customers and creating well-written system requirements 8 years
• Experience with software development life cycles (SDLCs) 8 years
• Business process re-engineering and software process flow improvement experience 8 years
• Experience developing user stories and use cases that conform to business analysis best practices 8 years
• Experience designing mockups and/or wireframes that conform to UX best practices 8 years
• Demonstrated strong communication and facilitation skills 8 years
• Demonstrated strong writing and organization skills 8 years
• Documented work experience with the issue tracking software "Atlassian Jira" 4 years
• Documented experience working for or closely with TEA OR a federal/state/local education agency OR ed vendor 4 years
• Documented work experience with the requirements management software "Modern Requirements" 3 years
• Experience supporting complaint and case management workflows, including intake, investigation, and resolution 2 years
• Experience with educator certification process, federal/state grant programs, or state funding program 2 years