Business Analyst

State of Wisconsin; Wisconsin; Hybrid; USD 91,000 - 100,000; Full time

Benefits offered by this job

Health plan options

Flexible spending accounts

Employee assistance program

Job summary

Wisconsin Department of Health Services is seeking a Business Analyst for the BEEP team to support CARES-related system development and data exchanges. You will participate in requirements sessions, review documentation, and help design test plans to ensure successful implementations.

You will work closely with DHS staff and external partners, providing expertise to resolve system issues and to translate policy into technical solutions, with remote work flexibility and periodic office reporting

Qualifications

• Experience communicating income maintenance policies to non-technical audiences.
• Experience with the basic database design and table structures of the CARES, ACCESS or interChange systems.
• Experience leading project teams (e.g., serving as a team lead on tasks with expected delivery outcomes...).
• Experience working with programmers to translate policy into user friendly logic flows.

Responsibilities

• Participate in planning, development, implementation, and support of systems and data exchanges administered by DMS.
• Represent the BEEP team in requirements gathering sessions, designing documentation review, developing user acceptance test plans, performing limited user acceptance testing as needed, and resolving system issues with analysts.
• Work closely with Bureau, Division and Department staff and management and with intra- and inter-departmental groups and committees.
• Coordinate with partners and vendors to implement system changes and improvements.

Skills

Income maintenance

Policy translation

Project leadership

Systems communication

Tools

CARES System

ACCESS System

Interchange System

Job description

BEEP supports program eligibility and enrollment policy development and implementation through the project process for CARES supported functions, including health care and FoodShare eligibility. It also provides member-facing policy and process support with members, partners and advocates, and manages a number of major policy-related contracts that drive member experience. The CARES system supports four major public assistance programs: Wisconsin Works (W-2), FoodShare, Child Care and Medicaid. The social security administration, through various system interfaces, also affects Medicaid eligibility for elderly persons and persons with disabilities. As programs cover approximately one out of every five residents in the State – ensuring that processes, procedures, communications and systems are functioning as intended and that programs are meeting our stated objectives is a critical function of the Project Support team.

This position has the ability to work remotely up to 5 days per week but may be required to report to an office location on occasion to complete certain tasks. This position can be headquartered at one of our central or regional offices . This schedule may vary based on training or operational need.

• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.

As the Business Analyst,you will be responsible for participating in the planning, development, implementation, and support of systems and related data exchanges administered by DMS. You will represent the BEEP team in requirements gathering sessions, designing documentation review, developing user acceptance test plans, performing limited user acceptance testing as needed, and providing expertise with resolving systems issues in coordination with analysts from the Bureau of Systems Management. You will be expected to serve and relate the operational, information, knowledge, and analytical application needs of these systems to DMS staff, vendors, external partners and those that interface with these systems.

In this position, you will work very closely with individual Bureau, Division and Department staff and management, as well as a wide variety of intra-and inter-departmental workgroups and committees. These groups may include management and staff from other state agencies, including the university, various department contractors, local agencies, consumers and consumer advocates.

Salary Information

The starting pay is between $43.50 and $48.00 per hour (approximately between $90,500 and $99,800 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction.

This position is classified as an IS Business Automation Specialist and is in pay schedule and range 07/33.

• All applicants who may be appointed to this position willbe requiredto allow DHS to conduct a background check todeterminewhether the circumstances of any conviction may be related to the job being filled.
• For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice.
• Employees must have access to secure high-speed internet for remote workoption. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.
• DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates willbe requiredto verify eligibility to work in the United States by completing the required I‑9 form upon hire. DHS is not an E‑Verify employer nor a STEM‑OPTeligible employer.

Qualifications

Minimally qualified applicants will have all of the following:

• Experience communicating income maintenance policies to non-technical audiences.
• Experience with the basic database design and table structures of the CARES, ACCESS or interChange systems.
• Experience leading project teams (e.g., serving as a team lead on tasks with expected delivery outcomes, serving as a key member on projects with expected meeting cadence and conclusion period, serving as lead or key member to solve a defined issue, etc.).
• Experience working with programmers to translate policy into user friendly logic flows.

Well-qualified applicants will also have one or more of the following:

• Experience with concepts and methods used in computer systems, analysis, and computer systems capability.
• Experience with basic programming techniques.
• Experience negotiating agreements between organizational units with conflicting priorities.
• Experience relating operational, policy and application of programs to system needs and working with partners to complete desired changes and enhancements.
• Experience applying business rules, principles and practices that enable the application of technology to meet business needs.

DHS is an Equal Opportunity and … Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs,

Deadline to Apply

The original deadline to apply was August 18, 2026, by 11:59 pm. The updated deadline to apply is August 21, 2026, by 11:59 pm.

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.