Business Analyst

State of Vermont; Waterbury (VT); On-site; USD 70,000 - 95,000; Full time

Job summary

The Vermont Department of Corrections is seeking an experienced Business Analyst to support modernization, integration, testing, and long-term sustainability of enterprise correctional systems. This role leads testing for operational systems serving facilities, probation and parole offices, and data exchange across agencies.

You will work with leadership, developers, and end users to translate business needs into scalable technical solutions, ensure thorough validation, and minimize disruption

Qualifications

• Experience gathering, analyzing, and documenting business and functional requirements.
• Experience serving as a testing lead for enterprise systems, coordinating testing and UAT.
• Working knowledge of SQL databases and data analytics principles; can write/interpret queries and support reporting.

Responsibilities

• Lead requirements gathering sessions with stakeholders.
• Translate business processes into functional requirements and system specs.
• Develop and execute testing plans, cases, and validation scenarios.
• Coordinate user acceptance testing and defect tracking.
• Support data integration, reporting, and system modernization efforts.

Skills

Requirements gathering

Functional requirements

Testing leadership

SQL & data analytics

Data governance

Communication

Education

Bachelor’s degree in business administration, statistics or information technology related field

Tools

Defect tracking tools

Test management tools

Job description

The Vermont Department of Corrections is seeking an experienced Business Analyst to support the modernization, integration, testing, and long-term sustainability of enterprise correctional systems.

This position serves as the designated testing lead for operational systems that support correctional facilities, probation and parole offices, community supervision, reporting, and cross agency data exchange. The role ensures system enhancements are clearly defined, operationally aligned, thoroughly tested, and successfully implemented without disrupting mission critical services.

This position works collaboratively with operational leadership, system developers, data teams, vendors, and end users to translate business needs into sustainable technical solutions that improve efficiency, strengthen data integrity, and reduce administrative burden. This position is NOT remote. You must be available to be in office and in locations around the State Of Vermont.

Requirements and Business Analysis

• Lead requirements gathering sessions with operational and executive stakeholders
• Translate business processes and operational needs into functional requirements and system specifications
• Analyze existing workflows and recommend process improvements aligned with system capabilities
• Conduct impact analysis for system changes and modernization initiatives

Testing Leadership and Quality Assurance

• Serve as testing lead for DOC operational systems, assist system integration, and coordinate user acceptance testing efforts
• Develop comprehensive testing plans, test cases, and validation scenarios aligned with documented requirements
• Document, prioritize, and track system defects through resolution, ensuring transparency and accountability
• Validate system changes, enhancements, and integrations prior to production deployment

Systems Support and Modernization

• Support offender management, community supervision, reporting, and data integration platforms
• Support reporting and analytics initiatives by ensuring requirements support accurate and reliable data capture
• Maintain business documentation, process system maps, and testing artifacts to support long-term sustainability

Experience, Knowledge, and Skills

• Experience gathering, analyzing, and documenting business and functional requirements
• Experience serving as a testing lead for enterprise systems, including coordinating system integration and user acceptance testing efforts, and utilizing defect tracking and test management tools to ensure accurate documentation, prioritization, and resolution of issues
• Working knowledge of SQL databases and data analytics principles, including the ability to write and interpret queries, validate data accuracy, and support reporting and operational decision making
• Working knowledge of data governance principles, reporting validation processes, and enterprise data analysis systems
• Strong analytical and problem-solving skills, including the ability to evaluate complex operational workflows, translate them into structured system solutions, and collaborate effectively across technical and non-technical teams
• Strong written documentation and communication skills, with the ability to explain complex technical concepts in clear, practical terms for operational and executive audiences

Correctional systems directly impact staff in facilities and probation and parole offices across the state, as well as the individuals under our care. This role ensures operational needs are accurately translated into system functionality and that all system changes are thoroughly tested and validated prior to release to protect system integrity and service delivery.

Who May Apply

This position, Business Analyst (Job Requisition #55662), is open to all State employees and external applicants.

Please note that multiple positions in the same work location may be filled from this job posting.

Duties are performed largely in a standard office setting. Private means of transportation should be available for required travel. The role involves intensive interaction with departmental officials who may advocate strongly for their programs. Required recommendations may be difficult because of competing interests and limited resources. Rapid response in the face of tight deadlines may be necessary. Evening and weekend duty may be anticipated.

Minimum Qualifications

Bachelor’s degree in business administration, statistics or information technology related field AND one (1) year or more experience in information technology, statistics, business analysis, data administration or research that uses data technology.

OR

Three (3) years or more of experience in information technology, statistics, business analysis, data administration or research that uses data technology.

In accordance with federal regulation, any person applying for employment in the Department of Corrections must provide relevant information. Previous institutional employers will be contacted and required to provide information regarding substantiated incidences of sexual abuse or resignation during a pending investigation of an allegation of sexual abuse. By submitting this online job application, you certify all information furnished is true and complete. The information you provide in accordance with this regulation may be used, and previous employers may be contacted for the purpose of investigating and verifying your work history.

Conviction History Requirements: Candidates who have any felony conviction record or who, within the past five (5) years, have been placed under supervision or sanctioned for a misdemeanor conviction must receive a waiver from the Commissioner of Corrections in order to be considered for employment.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.