Business Analyst

Guidehouse; Washington (District of Columbia); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Holidays

Job summary

Guidehouse is seeking a highly motivated Business Analyst to support AI and technology initiatives across client engagements. You will work with data scientists, OC&M teams, end-users, and cross-functional peers to define requirements and measure outcomes.

The role emphasizes current-state analysis, future-state design, governance, and continuous improvement to ensure value realization. Responsibilities include stakeholder engagement, requirements elicitation, backlog support, and documenting

Qualifications

• Active and maintained SECRET clearance is required.
• Bachelor's degree and 5+ years in technology, analytics, automation, or monitoring and evaluation.
• Ability to translate business needs into functional requirements and user stories.
• Experience with requirements gathering from stakeholders through interviews and workshops.

Responsibilities

• Engage stakeholders and coordinate across client leads, technical teams, and end-users.
• Gather, document, and validate business, functional, and user requirements.
• Translate business needs into functional requirements, user stories, and acceptance criteria.
• Develop current-state and future-state process documentation and workflow analysis.
• Support backlog refinement, sprint planning, testing activities, and release readiness.

Skills

Stakeholder engagement

Requirements gathering

Business process analysis

Documentation & traceability

Communication skills

Agile/Scrum

AI governance knowledge

Education

Bachelor's degree

Tools

SharePoint

Jira/Confluence

Job description

Job Family:Operational Effectiveness ConsultingTravel Required:NoneClearance Required:Active SecretWhat You Will Do:We are seeking a highly motivated Business Analyst to support the design, development, deployment, adoption, and measurement of innovative AI and technology solutions. Working within a cross-functional team, this individual will help identify and evaluate opportunities for AI, automation, data analytics, and digital transformation initiatives. They will partner with clients, data scientists, training and Organizational Change Management (OCM) teams, and end-users to define requirements, facilitate successful solution delivery, support adoption, and measure business outcomes. They will play an essential role in analyzing and documenting current-state business processes, identifying pain points and opportunities for improvement, and defining future-state processes and workflows. This role helps ensure technology investments deliver meaningful operational value.Responsibilities may include but not limited to:Stakeholder EngagementBuild productive relationships across technical teams, business stakeholders, and end-users. Coordinate across client leads, technical developers, and end-users.Facilitate stakeholder engagement and feedback loops to maintain alignment as product priorities, rollout activities, training efforts as project conditions evolve.Monitor and triage stakeholder inquiries through shared communication channels.Requirements gatheringGather, document, and validate business, functional, and user requirements through stakeholder interviews, workshops, process walkthroughs, and document reviews.Elicit needs and adoption barriers from end-users, supervisors, and other stakeholders.Product Development & Delivery SupportTranslate business needs into functional requirements, user stories, workflow diagrams, and acceptance criteria.Document business processes, governance requirements, and operational procedures to identify pain points, inefficiencies, gaps, dependencies, and opportunities for process improvement to develop current-state and future-state process documentation and workflow analysis.Maintain requirements and support traceability from initial business need through solution development, testing, and implementation.Participate in backlog refinement, sprint planning, testing activities, and release readiness reviews.Support feature prioritization by assessing stakeholder needs, business value, technical constraints, and user impact.Assist in documenting risks, assumptions, limitations, and business controls associated with AI-enabled solutions.Monitoring & EvaluationContribute to developing fit-for-purpose monitoring and evaluation frameworks and design, including KPIs and methods.Support field-level monitoring efforts, which may include refining data collection instruments, gathering data (e.g., surveys, interviews, focus groups), and cleaning and analyzing qualitative and quantitative data.Synthesize information from documents, stakeholder inputs, and datasets to develop evidence-based findings and recommendations related to the adoption, effectiveness, implementation challenges, risks, opportunities for enhancements, and business impact of deployed solutions.What You Will Need:An ACTIVE and MAINTAINED \"SECRET\" Federal or DoD security clearanceBachelors DegreeFIVE (5) years of professional experience in technology, analytics, automation, digital transformation, research, or monitoring and evaluation-focused field.Experience managing requirements gathering & synthesizing findings into actionable updates.Experience translating business needs into functional requirements, user stories, workflow diagrams, and acceptance criteria.What Would Be Nice To Have:Strong written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences.Knowledge of AI governance, responsible AI principles, and model evaluation practices.Public sector or enterprise IT rollout experience.Producing clear, operational writing (plain language, action-oriented).Knowledge of consular operations or high-volume casework environments.Data-informed adoption measurement (basic analytics).Experience developing business process maps, workflow diagrams, and operating procedures.Experience establishing repeatable processes (templates, standards, governance, cadence).Facilitation skills (client meetings, workshops, leader briefings, office hours).Training design and delivery across modalities (live & asynchronous).Knowledge of SharePoint and Jira/Confluence.Familiarity with Agile/Scrum delivery methodologies, including backlog refinement, and sprint planning.The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.