Business Analyst

HeiTech Services, LLC; Washington (District of Columbia); On-site; USD 75,000 - 110,000; Full time

Job summary

HeiTech Services is seeking a Business Analyst to translate operational needs into clear, actionable solution requirements and support modernization, digital services, and enterprise technology initiatives.

The role focuses on analyzing current processes, identifying improvements, and helping define future-state workflows and system needs while maintaining alignment between business objectives and technical solutions from discovery through implementation and acceptance.

Qualifications

• Demonstrated professional experience in business analytics and business/systems analysis.
• Experience applying structured analysis and design methodologies to complex business or information-system requirements.
• Experience using analytical and design tools and techniques, such as IDEF methodologies, entity-relationship diagrams, process modeling, data modeling, or comparable approaches.
• Working knowledge of object-oriented principles and their application to systems analysis or solution design.
• Experience analyzing the logical and physical functional, operational, and technical architecture of large and complex information systems.

Responsibilities

• Conduct business and systems analysis to identify operational needs, business requirements, process gaps, constraints, risks, and opportunities for improvement.
• Elicit, analyze, validate, organize, and document business, functional, data, system, operational, and nonfunctional requirements.
• Apply structured analysis and design methodologies to evaluate current-state processes and systems and support development of effective future-state solutions.
• Develop analytical and design artifacts such as process models, entity-relationship diagrams, data models, workflow diagrams, use cases, business rules, and other structured representations.
• Analyze relationships among business processes, information, data, applications, interfaces, and system components within large and complex information environments.
• Apply object-oriented principles and appropriate analysis techniques when evaluating requirements and supporting system and solution design.
• Collaborate with business stakeholders, architects, developers, testers, product owners, and project leadership to clarify requirements, evaluate solution alternatives, manage changes, and resolve questions throughout delivery.
• Support analysis of the logical and physical functional, operational, and technical architecture of large and complex information systems.

Skills

Business analysis

Requirements gathering

Stakeholder collaboration

Analytical thinking

Documentation

Tools

IDEF

ER diagrams

Process modeling

Data modeling

Power Platform

Job description

Description

Connects program stakeholders with technical delivery teams by translating operational needs, business requirements, policies, and user feedback into clear, actionable solution requirements. The Business Analyst supports application modernization, digital services, and enterprise technology initiatives by analyzing current processes, identifying improvement opportunities, and helping define future-state workflows and system needs. This role helps maintain alignment between business objectives and technical solutions from initial discovery and analysis through implementation and acceptance.

Key Responsibilities

• Conduct business and systems analysis to identify operational needs, business requirements, process gaps, constraints, risks, and opportunities for improvement.


• Elicit, analyze, validate, organize, and document business, functional, data, system, operational, and nonfunctional requirements.


• Apply structured analysis and design methodologies to evaluate current-state processes and systems and support development of effective future-state solutions.


• Develop analytical and design artifacts such as process models, entity-relationship diagrams, data models, workflow diagrams, use cases, business rules, and other structured representations.


• Analyze relationships among business processes, information, data, applications, interfaces, and system components within large and complex information environments.


• Apply object-oriented principles and appropriate analysis techniques when evaluating requirements and supporting system and solution design.


• Collaborate with business stakeholders, architects, developers, testers, product owners, and project leadership to clarify requirements, evaluate solution alternatives, manage changes, and resolve questions throughout delivery.


• Support analysis of the logical and physical functional, operational, and technical architecture of large and complex information systems.

Requirements

• Demonstrated professional experience in business analytics and business/systems analysis.


• Experience applying structured analysis and design methodologies to complex business or information-system requirements.


• Experience using analytical and design tools and techniques, such as IDEF methodologies, entity-relationship diagrams, process modeling, data modeling, or comparable approaches.


• Working knowledge of object-oriented principles and their application to systems analysis or solution design.


• Experience analyzing the logical and physical functional, operational, and technical architecture of large and complex information systems.


• Strong analytical, problem-solving, documentation, communication, and stakeholder-collaboration skills.

Preferred

• Experience supporting application development, modernization, digital services, or business-process improvement initiatives.


• Experience eliciting and documenting business and functional requirements, user stories, acceptance criteria, use cases, business rules, process flows, and requirements traceability.


• Familiarity with Agile delivery, backlog refinement, software development lifecycle activities, user acceptance testing, and change management.


• Experience supporting requirements and analysis activities for Microsoft 365, SharePoint, Power Platform, content-management, or other enterprise technology solutions.


• Experience working with multidisciplinary teams that include business stakeholders, architects, developers, testers, content specialists, and project managers.


• Previous experience supporting technology initiatives within a federal government or similarly complex enterprise environment.


• Must be a U.S. Citizen and have the ability to obtain and maintain a NACI or higher-level investigation/clearance.

This position is contingent upon contract award. HeiTech Services is proactively identifying qualified candidates in anticipation of a potential federal contract award. Qualified applicants may be contacted for prescreening and interviews prior to award. Employment is contingent upon successful contract award and completion of all required pre-employment and security requirements.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.

If you require a reasonable accommodation during the application process, please contact us at [e-mail].

HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.