Business Analyst

American-College-of-Obstetricians-and-Gynecologists; Washington (District of Columbia); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work schedule

Commuting allowance

Generous paid time off

Medical, dental, and vision insurance

Job summary

The American College of Obstetricians and Gynecologists seeks a skilled Business Analyst to lead discovery, define requirements, and align stakeholders across departments for effective solutions. Hybrid role in Washington, DC with commuting to the office.

A minimum of 5 years of experience and a bachelor’s degree are required to support strategy, analysis, and delivery. You will facilitate sessions, write clear user stories and acceptance criteria, and collaborate with QA and product teams to

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• Minimum 5 years of professional experience performing business analysis in complex environments.
• Experience leading requirements and facilitation for cross-functional initiatives.

Responsibilities

• Lead discovery sessions and stakeholder discussions to define problems, outcomes, and requirements.
• Analyze current and future-state processes; identify opportunities to reduce complexity.
• Develop clear, testable requirements, user stories, and acceptance criteria.
• Identify risks, gaps, and dependencies; engage SMEs and delivery partners.
• Participate in solution design, backlog refinement, and sprint planning.
• Support testing, user acceptance, and implementation readiness.

Skills

Requirements elicitation

Facilitation

Stakeholder management

Analytical thinking

Independent work

User stories

Education

Bachelor’s degree in Business/IS/CS

Tools

Wrike

Jira

Azure DevOps

Lucidchart

Miro

Visio

Job description

The Business Analyst is responsible for leading discovery, facilitation, and requirements development for both technical and non-technical initiatives across the organization. This role partners with stakeholders across departments and business units to identify problems, analyze complex needs, and translate them into clear, actionable requirements that support effective solutions.

The Business Analyst serves as a trusted facilitator and thought partner, supporting alignment and informed decision-making among diverse stakeholder groups. This position requires an experienced analyst who can operate independently, navigate ambiguity, and apply proven business analysis practices. This role helps define the problem space rather than simply documenting proposed solutions and brings clarity in situations where requirements are incomplete, conflicting, or evolving.

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Duties/Responsibilities:

• Lead discovery sessions and stakeholder discussions to define business problems, desired outcomes, success measures, requirements, and assumptions.
• Analyze and document current and future-state processes, workflows, business rules, and system interactions; identify opportunities to reduce complexity, duplication, and manual work.
• Review incoming requests, clarify the business need and impact, identify affected owners and teams, prepare intake summaries, and route requests for evaluation and prioritization. Identify recurring themes and intake bottlenecks to support broader improvements.
• Develop clear, concise, and testable requirements, user stories, and acceptance criteria for technical and non-technical initiatives, tailoring the analysis approach to the needs and complexity of the work.
• Identify risks, gaps, and dependencies across projects, business processes, applications, digital platforms, data, integrations, vendors, and support teams; engage appropriate subject‑matter experts and delivery partners.
• Participate in solution design, backlog refinement, and sprint planning to clarify requirements and maintain alignment on decisions, dependencies, and expected outcomes.
• Partner with QA and business stakeholders to support testing, user acceptance, and implementation readiness, including changes to workflows, roles, documentation, training, support, and ongoing ownership.
• Perform other duties as assigned to support organizational priorities and strategic initiatives.

Required Skills/Abilities:

• Advanced business analysis skills, including requirements elicitation, analysis, documentation, and validation.
• Exceptional facilitation skills with the ability to lead productive discussions among diverse, cross‑functional stakeholder groups.
• Strong analytical, critical thinking, and problem‑solving skills with the ability to decompose complex problems and synthesize information across teams and departments.
• Ability to gather and organize information about business impact, urgency, risk, dependencies, and expected value to support intake and prioritization decisions.
• Ability to recognize when a request may involve applications, integrations, data, security, infrastructure, digital platforms, or vendor dependencies and engage the appropriate subject‑matter experts.
• Proficiency in writing high‑quality user stories, acceptance criteria, and functional requirements for technical and non‑technical audiences.
• Excellent written and verbal communication skills, with the ability to convey complex concepts clearly and concisely.
• Ability to operate independently, manage ambiguity, and drive outcomes without close supervision.

Education and Experience:

• Bachelor’s degree required in Business, Information Systems, Computer Science, or a related field.
• Minimum of 5 years of professional experience performing business analysis in complex organizational environments.
• Demonstrated experience leading requirements and facilitation efforts for cross‑functional, multi‑department initiatives.
• Proven track record of delivering high‑quality requirements and user stories that support successful solution delivery.
• Experience working within Agile delivery frameworks, including Scrum, and supporting analysis practices such as intake process, requirements triage, backlog refinement and user story development.
• Experience using tools such as Wrike, Jira, Azure DevOps, Lucidchart, Miro, Visio, or similar platforms for intake, requirements management, backlog support and process modeling.
• Experience working on both technology‑focused and business‑focused projects.
• Experience within membership associations or similar organizations is helpful but not required.
• Strong understanding of organizational operations, change impacts, and stakeholder management.

Salary Range

$90,000 - $100,000 USD

Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company‑Sponsored Team Outings – and more!

ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law . The College also participates in E-Verify .

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in American College of Obstetricians and Gynecologists’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.