Business Analyst

Bazeta; EUA; Teletrabalho; USD 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Resumo da oferta

Knock is seeking a Business Analyst to design, build, and maintain dashboards and reporting across the organization. You will ensure data quality, standardize definitions, and collaborate with sales, operations, and marketing to automate workflows.

This role emphasizes data-driven decision making and scalable data processes. You will partner with senior analysts to improve data availability, quality, and governance, while normalizing data sources and supporting executive reporting.

Qualificações

• Bachelor’s degree required; minimum 1 year in analytical/reporting/technical support role; SQL and data visualization experience preferred.

Responsabilidades

• Own and advance business-critical reporting: design, build, and maintain dashboards for management reporting.
• Ensure data accuracy, integrity, and governance across systems.
• Create, improve, and maintain data pipelines and processes for reporting and automation.
• Drive automation and cross-functional enablement across sales, marketing, and operations.

Conhecimentos

Analytical mindset

Excel/Google Sheets

SQL

Python/JSON

Data storytelling

Communication

Formação académica

Bachelor’s degree

Ferramentas

Tableau

Power BI

Looker

Descrição da oferta de emprego

# Business AnalystUnited States6 hours agoID 3716160Price on request## DetailsEmployment type: Full-timeRemote: YesCompany: Knock## DescriptionKnock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years. We bring that mindset into the work we do every day. The Knock Bridge Loan empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com. Business Analyst: This role is ideal for someone excited to work with data, reporting, and business process automation. The Business Analyst will partner closely with senior analysts to support business reporting, improve data quality and availability, and collaborate with sales and operations on process automation initiatives. This role focuses on ensuring data and dashboards are clean, well-organized, and effectively used across teams, while also playing a key role in standardizing data and connecting multiple data sources to drive automation. What you’ll do Own and advance business-critical reporting: Design, build, and maintain dashboards within Knock’s reporting platforms (e.g., Tableau) used for management and executive reporting. Establish repeatable, standardized reporting processes that ensure accuracy, consistency, and reliability across the organization. Apply independent judgment to determine appropriate metrics, data sources, and presentation methods to support informed decision-making. Partner with business leaders to translate complex data into actionable insights. Ensure data accuracy, integrity, and governance: Own data quality standards across systems to ensure reporting accuracy and trust. Normalize, clean, and structure data tables to support long-term scalability and maintainability. Define, document, and enforce data definitions, naming conventions, and field mappings across multiple platforms. Handle sensitive and confidential information, including PII, in compliance with internal security standards and data privacy best practices. Create, improve, and maintain processes and pipelines: Design and document processes and procedures for data workflows, reporting, and automation. Make thoughtful changes to existing business-critical processes with minimal disruption to operations. Maintain and optimize data pipelines to ensure speed, reliability, and accuracy without causing business interruptions. Independently identify gaps, risks, and inefficiencies in current systems and recommend solutions. Drive automation and cross-functional enablement: Learn and understand existing workflows and automations across teams. Evaluate and improve existing automations across sales, marketing, and operations. Partner with cross-functional stakeholders to understand workflows and design scalable, data-driven solutions. Take ownership of ongoing maintenance, monitoring, and improvement of automation logic and outputs. Identify and drive opportunities to improve and simplify current automations. What you’ll bring Strong analytical mindset with the ability to exercise independent judgment and solve complex business problems. Proficiency in Excel or Google Sheets, including formulas, lookups, and pivot tables. Working knowledge of SQL (joins, conditional logic); familiarity with Python, JSON structures, and delimited text formats is a plus. Experience with data visualization tools (nice to have: experience with Tableau, Power BI, or Looker). Experience developing, maintaining, and validating data used for management reporting and operational decision-making. Experience cleaning, organizing, and maintaining data from CRMs or spreadsheets. Experience collaborating with marketing, sales, or operations teams on reporting or process improvement initiatives. Strong attention to detail, particularly when cleaning, mapping, and labeling data, and the ability to identify data inconsistencies or errors. Clear and effective communicator with the ability to simplify complex concepts. Ability to work independently, prioritize work, and adapt to changing business needs without close supervision. Agility in adapting to changing processes, new situations, and thinking on one’s feet. Resourcefulness, decisiveness and accountability for the customer and agent experience. Demonstrated ability to perform under pressure, meet deadlines, and manage multiple priorities simultaneously. Outstanding work ethic and commitment to delivering high-quality results. Passion for Knock’s POPSICLE values and a consistent commitment to doing the right thing. Education and experience Bachelor’s degree. Experience: Minimum of 1 year in an analytical, reporting, or technical support role. We encourage you to apply even if you don’t meet every qualification. If this role excites you, we want to hear from you! Physical requirements Set up and constantly operate a computer. Communicate and exchange accurate information to others via telephone or internet video applications. The candidate must be able to perform the essential functions of the job, with or without reasonable accommodation. Compensation and benefits... Source: Jobspresso (https://jobspresso.co/job/business-analyst/)This listing comes from a partner feed. Apply on the source website.