Business Analyst

Boston Harbor Consulting, LLC; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Boston Harbor Consulting, LLC is seeking a Business Analyst / Functional Consultant to bridge client business needs and Vendavo capabilities. You will gather requirements, write user stories, configure Vendavo, and work with the technical team to test and deliver solutions that align with pricing, quoting, and deal management processes.

A successful candidate will explain complex software solutions in plain terms, manage stakeholder expectations, and contribute across discovery through go-live

Qualifications

• Bachelor's degree in business, CS, engineering, or equivalent practical experience.
• Experience in customer-facing, consultative roles at an enterprise software company or tech consulting firm.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to multitask.
• Proficiency with Jira and ALM.
• Experience with Vendavo, SAP CPQ, Salesforce, or similar CPQ platforms is a plus.

Responsibilities

• Gather functional and non-functional requirements and draft user stories.
• Define features, configuration, specifications, and user stories.
• Draft, update, and track user stories through the project lifecycle.
• Ensure alignment of customer and project stakeholders on requirements.
• Develop understanding of Vendavo pricing, quoting, rebates, and analytics.
• Collaborate with QA, PMs, and developers to align with client needs.
• Monitor progress and publish status reports.

Skills

Stakeholder management

Requirements gathering

User story writing

Agile/Scrum

Pricing/CPQ knowledge

Presentation to executives

Education

Bachelor’s degree in a relevant field

Tools

Jira

ALM

Vendavo

SAP CPQ

Salesforce

Job description

The Business Analyst / Functional Consultant is the link between our clients' business needs and the capabilities of the Vendavo platform. You will work with clients to understand how they price, quote, and manage deals today, and define what they need the software to do. You will capture those needs as clear requirements and user stories, configure Vendavo to meet them, and work alongside our technical team to build, test, and deliver the solution. A strong candidate can take a client's business problem and explain, in plain terms, how the software will solve it.

The Opportunity

• Support the successful delivery of multiple Vendavo implementation projects, from discovery through go-live.
• Provide design, development, and systems-integration user stories for client engagements, from the definition phase through implementation.
• Partner with the technical team to support delivery of functional use cases.
• Identify risks in the solution design and own the functional solution outcomes within the project.
• Communicate effectively with clients to identify needs and evaluate alternative functional solutions.

Key Responsibilities

• Gather functional and non-functional requirements and draft user stories using Agile/Scrum methodology.
• Define and articulate product features, configuration, specifications, and user stories.
• Draft, update, and track user stories throughout the project lifecycle.
• Ensure that both customer stakeholders and project stakeholders stay aligned on requirements.
• Develop a working understanding of the features, capabilities, and limitations of the Vendavo platform, including its pricing, quoting and agreements, rebates, and analytics modules.
• Promote best practices in data analysis, pricing configuration, and reporting.
• Collaborate with the QA team, project managers, and developers to ensure alignment with client requirements.
• Monitor project progress by tracking development activity, resolving bottlenecks, and publishing status reports.
• Participate in product development, testing, user acceptance, deployment, and post-implementation support.
• Learn each client’s business and become a subject matter expert in their commercial processes.
• Communicate project progress to senior management and clients in writing and in daily meetings.

The Skillset

• Experience in customer-facing, consultative roles at an enterprise software company or professional technology consulting firm.
• Experience presenting to groups that include senior managers and executive-level stakeholders.
• Experience using AI tools to support requirements analysis, documentation, or solution design is a plus.
• Self-organized, with a healthy balance of independent ownership and team collaboration.
• A working understanding of value-based selling and how pricing decisions affect margin.
• CPQ and/or B2B pricing experience is a strong plus.

Qualifications

• Bachelor’s degree in a relevant field (business, computer science, engineering, or equivalent practical experience).
• Experience with project management and defect-tracking tools such as Jira and ALM.
• Excellent written and verbal communication skills.
• Strong attention to detail, with the ability to prioritize and multitask.
• Ability to work independently and as part of a team, with strong time-management and organizational skills.
• Proficiency in Microsoft Excel.
• Experience with Vendavo, SAP CPQ, Salesforce, or comparable pricing and CPQ platforms is a plus.