Business Analyst

Govserviceshub; Town of Lansing (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Govserviceshub is seeking a Senior IT Business Analyst in Lansing, NY to lead requirements development for MDOC mission critical applications. The role involves collaborating with MDOC clients and DTMB professionals to analyze data, define business and system requirements, and guide RFP activities.

The position requires strong experience in planning, estimation, testing strategies, and effective communication with vendors and cross-agency teams.

Qualifications

• Experience documenting and gathering business, functional, or technical requirements for software projects.
• Ability to develop test plans and test cases with business subject matter experts.
• Proficiency with MS Office, MS Project, and Visio.
• Experience with RFP processes and cost estimation for IT projects.

Responsibilities

• Lead IT Business Analyst activities for MDOC's mission critical applications.
• Collaborate with MDOC clients and DTMB professionals to develop requirements.
• Analyze data to support projects and recommend process improvements.
• Lead activities related to proposals, cost estimation, action plans, impact analysis, and testing strategies.
• Serve as liaison to vendors and represent agency for planning.
• Engage with DTMB statewide IT initiatives as needed.

Skills

Business analysis methodologies

Process modeling

Project estimation

Planning & forecasting

Requirements gathering

Test planning

State government experience

Written & verbal communication

Education

Bachelor's degree in CS/IS related field

Tools

MS Office

MS Project

Visio

Job description

Lansing, United States | Posted on 01/03/2026

• Knowledge of businessanalysis methodologies and process modeling
• Experience in the estimation,planning, and forecasting of projects.
• Experience indocumenting and gathering business, functional, or technical requirements forsoftware projects.
• Ability to organize anddevelop test plans and test cases, working with business subject matterexperts.
• Prior State governmentexperience is a plus.
• Clear and concisewritten and verbal communication is crucial to success and productivity in thisrole.

Description:-

This position serves as the senior IT Business Analyst forMDOC's mission critical applications. Collaborates with MDOC clients and DTMBprofessionals to develop requirements, analyze data in support of projects,make recommendations for process and business flows, and develop consensus onboth business and system requirements. This position will take on a leadingrole in completing the activities associated with Request for Proposals (RFP),estimating costs to complete projects, establishing action plans, completingimpact analysis, and implementing test strategies. Serves as a liaison tovendors, and an IT system owner representing the agency for impact andstrategic planning. Engage with the MDOC in establishing and fulfilling theAgencies strategic goals and objectives through exemplary delivery of ITServices. Inform and escalated issues and risks in a timely manner. Participatein DTMB or statewide IT initiatives as necessary. Other duties as assigned.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of business analysis methodologies and processmodeling.
• Knowledgeof IT project planning, development, and implementation with the ability toapply that knowledge to the development of requirements and RFP narrative.
• Knowledgeof the Software Development Lifecycle and related methodologies e.g., Agile,CMMI, or other industry standard.
• Knowledgeof application development environments and related tools.
• Experience in the estimation, planning and forecasting ofprojects.
• Experience in the documenting and gathering business,functional or technical requirements for software projects.
• Abilityto effectively make oral and written reports and presentations.
• Advancedproficiency with all MS Office applications, MS Project and Visio.
• Abilityto draft requirements for Request for Proposals (RFP) for the procurement of ITsolutions and services.
• Abilityto perform project level analysis and produce project analysis documentationssuch as swim lanes, sequence diagrams, use cases, etc.
• Abilityto work on complex business problems, analyzing and evaluating current businessmethods and procedures for improvements.
• Abilityto direct and organize requirement capture activities; to establish projectgoals and objectives that support the DTMB and MDOC strategic plans.
• Abilityto identify problems, evaluate alternatives, exercise sound judgment, andimplement effective solutions; to develop and evaluate policies and procedures;and prepare reports.
• Abilityto communicate effectively with vendors, customers, and enterprise technologymanagement
• Abilityto build and maintain effective relationships with cross-departmental andinter-agency teams; including effective communication skills with technical andnon-technical groups.
• Ability to organize and develop test plans and test casesworking with business subject matter experts.

EDUCATION:

• Bachelor'sdegree desired. Should be a degree in or related to: computer science, dataprocessing, computer information systems, data communication, networking,systems analysis, computer programming, information assurance, IT projectmanagement or mathematics.