Business Analyst

The Guardian Life Insurance Company of America; Town of Bethlehem (NY); Hybrid; USD 49,000 - 74,000; Full time

Job summary

The Guardian Life Insurance Company of America is seeking a motivated Business Analyst to join the Rate Implementation team. The role supports planning with stakeholders, enhances Rate Calculation platforms, and assists with testing and implementation of rates from Pricing actuaries.

You will collaborate with various stakeholders to understand impacts and maintain alignment, while working in a hybrid setup with offices in Bethlehem, PA, NYC, and Holmdel, NJ.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong understanding of group insurance strategies, products and processes.
• Excellent communication across all levels of the organization.

Responsibilities

• Participate in daily status calls and cross-functional meetings across business areas.
• Act as rate calculation subject matter expert for product, QA, and development teams.
• Assist with test plans, scenarios, and UAT/production release testing.
• Update rate tables for Mainframe and OpenL based rate calculations.
• Analyze production issues and provide defect resolutions or workarounds.
• Build and maintain relationships with stakeholders to gather information and align interests.

Skills

Communication

Self-starter

Stakeholder engagement

Education

Bachelor’s degree or experience in a similar role

Tools

Microsoft Office 365

JIRA

Tableau

Confluence

Job description

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as a Business Analyst. This role will report to our Manager of Rate Implementation team, who reports to our Head of Disability Pricing. The Business Analyst will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Rate Calculation technology platforms. In addition, they will assist with the plan creation & testing of projects and perform implementation of rates from Pricing actuaries. The Business Analyst will collaborate with various stakeholders to understand all areas impacted and maintain alignment.

You are

• A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions
• Determined to find the best approach to work, identifying the highest value techniques to achieve business objectives
• Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity

Required Qualifications

• Bachelor’s degree or experience in a similar role
• A broad understanding of group insurance strategies, products, and processes
• Excellent communication skills, including the ability to interact professionally with all levels of the organization in written, verbal, and visual formats

Preferred Qualifications

• Experience with Underwriting Rating and Quoting Platforms (GCRS/CPS/GTAB/OpenL) a plus
• High level of proficiency in Microsoft Office 365, JIRA, Tableau, and/or Confluence tool sets a plus

Responsibilities

• Participate in daily status calls, troubleshooting sessions, project related meetings that cut across multiple business and functional areas
• Act as rate calculation/rate table subject matter experts for Product area, Quality Assurance testers and Development teams
• Assist with the creation of test plan scenarios, and user acceptance/production release testing
• Update rate tables for both Mainframe and OpenL based rate calculations for product rate filings and project enhancements
• Assist with analysis of reported production issues and respond to end users with defect resolution and/or manual workaround
• Understand customer needs and business demand and align necessary business analyst capacity and skills
• Gain knowledge of key business, technical, and project management functions
• Develop/maintain strong relationships with all stakeholders to gather information and understand stakeholder interests

Location

Hybrid - 3 days in office located in Bethlehem, PA; Hudson Yards, NYC; or Holmdel NJ. 2 days WFH.

Salary Range

$49,260.00 - $73,890.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (\"AI Tools\") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [e-mail], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [e-mail]. Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday. Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com.