Business Analyst

Insight Global; Topeka (KS); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Insight Global seeks a Business Analyst to join a dynamic team. You will spend about half your time learning about different business units, gathering requirements, writing Jira tickets, and supporting testing.

A quarter of your day focuses on building stakeholder relationships to ensure cross-team alignment. Documentation and regulatory/compliance tasks will ensure processes meet standards, while handling unemployment insurance and related duties.

Formación

• 1+ years' professional experience as a Business Analyst.
• Experience in writing and taking business requirements with stakeholder relationships.
• Familiar with user stories, process maps, BRDs, UAT docs and test cases.
• Knowledge of Jira for backlog grooming, doc tracking, and dashboards.
• Strong project coordination skills: timelines, meetings, progress tracking.

Responsabilidades

• Learn about multiple business units, gather requirements, and support testing in Jira (about 50%).
• Build stakeholder relationships and ensure effective cross-team communication (25%).
• Document processes and requirements to support compliance and operations (15%).
• Contribute to process development and improvement initiatives.
• Handle regulatory and compliance duties across unemployment insurance and related areas.
• Support 2–3 projects concurrently.

Conocimientos

Business analysis

Requirements gathering

Stakeholder management

User stories

Process maps

BRDs

UAT documentation

Test cases

Technical writing

Jira

Backlog grooming

Documentation/tracking

Dashboards

Project coordination

Timeline setting

Meeting coordination

Progress tracking

Verbal communication

Written communication

Organization

Active listening

Curiosity / questioning

Accountability

Herramientas

Jira

Descripción del empleo

1+ years' of professional experience as a Business Analyst

Strong experience writing/taking business requirements and building strong stakeholder relationships

General experience with user stories, process maps, BRDs, UAT documentation, writing test cases, technical writing

General knowledge of Jira with the ability to conduct backlog grooming, documentation/tracking, and make sense of dashboards

Project coordination skills, including: setting timelines, meeting coordination, tracking progress, etc.

Strong soft skills with the following:

Verbal and written communication

Organization

Listening / curiosity / ability to ask good questions

Ability to hold people or a team accountable

Job Description

As a business analyst for Insight Global, your day-to-day activities will be diverse and dynamic. You will spend about 50% of your time learning about various business units, building rapport with stakeholders, gathering requirements, writing in Jira, and providing testing support. Building relationships will take up another 25% of your day, ensuring effective communication and collaboration across teams. Documentation will be a crucial part of your role, occupying 15% of your time to ensure all processes and requirements are well-documented. In addition to these core activities, you will be involved in process development and improvement, ensuring workflows are efficient and effective. You will also handle regulatory and compliance duties, making sure operations adhere to relevant laws and standards. Your responsibilities will extend to areas such as unemployment insurance, workers’ compensation, industrial safety and health, asset management, and facilities. Additionally, you will support 2-3 projects at any given time to start.