Business Analyst

University of South Florida; Tampa (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Retirement plan

Employee tuition programs

Generous leave

Job summary

The University of South Florida is seeking a Business Analyst to support the Business Analysis Manager in documenting processes and gathering requirements for enrollment management and campus partners. You will help create process documentation, analyze workflows, and identify opportunities for process improvement.

You will facilitate stakeholder workshops, develop SOPs and flowcharts, and maintain calendars and fact sheets to ensure deadlines and program goals are met.

Qualifications

• Bachelor's degree and at least two years in a business analysis or project management role.
• Experience documenting processes and gathering business requirements.
• Familiarity with creating process maps, SOPs, and workflows.

Responsibilities

• Identify and document business requirements, processes, and workflows with stakeholders.
• Lead workshops, meetings, and presentations to gather input and manage expectations.
• Create comprehensive process documentation, maps, and SOPs; audit and update as needed.
• Drive continuous improvement initiatives across the organization.
• Perform other duties as assigned.

Skills

Business analysis

Requirements gathering

Stakeholder communication

Education

Bachelor's degree in business or related field

Job description

Job Description

The primary function of the role is to support the Business Analysis Manager in documenting processes between the Strategic Enrollment Management Teams and various campus partners, and to gather and document business requirements on behalf of enrollment management and planning. This individual will also assist in creating process documentation, analyze and identify opportunities for process improvement, and maintain deadline calendars, fact sheets and related documentation.

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF's Division I athletics teams compete in the American Conference. Learn more at www.usf.edu .

Responsibilities

Business Process Analysis

Work with stakeholders to identify and document business requirements, processes, and workflows. Analyze existing business processes to identify inefficiencies, areas for improvement, and opportunities for potential automation. Propose and implement solutions to enhance productivity, reduce costs, and improve overall business performance.

Stakeholder Management

Serve as a liaison across business units and stakeholders to facilitate alignment and communication. Lead workshops, meetings, and presentations with stakeholders to gather input, provide updates, and manage expectations. Ensure stakeholder needs are understood and addressed throughout the development and implementation of business solutions.

Documentation and Flow Charts

Create comprehensive and accurate documentation of business processes, including process maps, workflow diagrams, and standard operating procedures (SOPs). Regularly audit and update process documentation to ensure it remains current and reflects any process changes. Maintain a document repository for business units.

Continuous Improvement

Stay current with industry trends, best practices, and emerging technologies related to business analysis. Drive continuous improvement initiatives within the business analysis function and across the organization.

Other Duties

Performs other duties as assigned.

Qualifications

Minimum Qualifications

• This position requires a Bachelor's degree in business or a related field, with at least two years of experience in a business analysis or project management role.
• Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

About Us

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws:

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.