Business Analyst

Ampcus Inc; Springfield (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Ampcus Inc. is seeking a Business Analyst Consultant in Springfield, MA to support Enterprise Analytics delivery across recurring reporting, analytics products, stakeholder requests, and governance work.

The role provides hands-on business analysis, coordination, and reporting support across several workstreams. You will gather and document business requirements, translate needs for developers and analysts, and coordinate with stakeholders and product partners.

Qualifications

• Bachelor's degree in business, analytics, information systems, communications, or a related field.
• Training or certification in business analysis, change management, Agile delivery, project management, or data analytics is preferred.
• Certifications such as CBAP, CCBA, Prosci, PMP, Scrum, Tableau, or MicroStrategy are a plus but not required.

Responsibilities

• Gather, clarify, and document business requirements, acceptance criteria, and process needs.
• Translate business needs into clear, actionable work for developers, analysts, and reporting partners.
• Coordinate with business stakeholders, analytics team members, product partners, and technical contributors.
• Manage reporting requests, dashboard enhancements, defects, decisions, and follow-up.
• Coordinate reporting calendars, data collection, validation, and delivery checkpoints.
• Prepare status updates, meeting notes, action items, process documents, and leadership-ready summaries.
• Track requirements, decisions, owners, risks, dependencies, and delivery status.
• Create clear operational documentation and support knowledge transfer.
• Support change management, communications, and adoption activities for new or updated analytics products and processes.

Skills

Requirements gathering

Acceptance criteria

Process documentation

Stakeholder coordination

Reporting management

Dashboard requests

Agile delivery

Communication

Translate requirements to work

Education

Bachelor's degree in business/analytics/IS or related

CBAP

CCBA

Prosci

PMP

Scrum

Tableau

MicroStrategy

Tools

Tableau

MicroStrategy

Job description

The Business Analyst Consultant will support Enterprise Analytics delivery across recurring reporting, analytics products, stakeholder requests, and governance work. This role will provide hands-on business analysis, coordination, and reporting support across several workstreams.

Core Responsibilities

• Gather, clarify, and document business requirements, acceptance criteria, and process needs.
• Translate business needs into clear, actionable work for developers, analysts, and reporting partners.
• Coordinate with business stakeholders, analytics team members, product partners, and technical contributors.
• Manage reporting requests, dashboard enhancements, defects, decisions, and follow-up.
• Coordinate reporting calendars, data collection, validation, and delivery checkpoints.
• Prepare status updates, meeting notes, action items, process documents, and leadership-ready summaries.
• Track requirements, decisions, owners, risks, dependencies, and delivery status.
• Create clear operational documentation and support knowledge transfer.
• Support change management, communications, and adoption activities for new or updated analytics products and processes.

Education:

• Bachelor's degree in business, analytics, information systems, communications, or a related field.
• Training or certification in business analysis, change management, Agile delivery, project management, or data analytics is preferred.
• Relevant certifications, such as CBAP, CCBA, Prosci, PMP, Scrum, Tableau, or MicroStrategy, are a plus but not required.