Business Analyst

Farm Credit Southeast Missouri; Sikeston (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Farm Credit Southeast Missouri is seeking a Business Analyst to join our Information Technology team in Sikeston, Missouri. You will partner with business and technology teams to improve processes, implement technology solutions, and leverage data to drive informed decisions.

Responsibilities include analyzing workflows, gathering requirements, developing reports and dashboards, and coordinating with internal teams and vendors.

Qualifications

• Bachelor's degree in Business, Information Technology, or related field, or equivalent.
• Three or more years in business analysis or related fields.
• Strong analytical, problem-solving, organizational, and communication skills.
• Experience documenting requirements and supporting projects.
• Knowledge of SQL/DB2, enterprise data sources, and Power BI.
• Experience with Salesforce, nCino, loan systems, FIS Profile, or similar.
• Ability to create training materials and support end users.
• Experience in financial services or Farm Credit operations is a plus.
• Ability to use approved generative AI tools for research and productivity while protecting information.

Responsibilities

• Analyze business processes and identify opportunities for improvement.
• Gather, document, and validate business requirements.
• Collaborate with stakeholders to develop practical business and technology solutions.
• Support the implementation and enhancement of business applications and technology platforms.
• Develop reports, dashboards, and data-driven insights.
• Provide end-user support, training, and documentation.
• Coordinate projects involving internal departments, vendors, and business partners.
• Research and recommend solutions that improve operational efficiency and customer service.

Skills

Analytical thinking

Problem-solving

Communication

Organizational skills

Education

Bachelor's degree in Business, Information Technology, or related field

Tools

SQL/DB2

Power BI

Salesforce

nCino

FIS Profile

Job description

Farm Credit Southeast Missouri is seeking a Business Analyst to join our Information Technology team.

Farm Credit Southeast Missouri is the region's premier agricultural lending cooperative, serving farmers, agribusinesses, and rural communities throughout Southeast Missouri. As part of the nationwide Farm Credit System, we provide financing, insurance, and financial services that support agriculture and rural America.

Position Summary

Reporting to the Senior Vice President and Chief Information Officer, the Business Analyst will partner with business and technology teams to improve processes, implement technology solutions, support business applications, and leverage data to drive informed decision-making.

Responsibilities

• Analyze business processes and identify opportunities for improvement.
• Gather, document, and validate business requirements.
• Collaborate with stakeholders to develop practical business and technology solutions.
• Support the implementation and enhancement of business applications and technology platforms.
• Develop reports, dashboards, and data-driven insights.
• Provide end-user support, training, and documentation.
• Coordinate projects involving internal departments, vendors, and business partners.
• Research and recommend solutions that improve operational efficiency and customer service.

Requirements

• Bachelor's degree in Business, Information Technology, or related field, or equivalent combination of education and experience.
• Three or more years of business analysis, project management, or related experience.
• Strong analytical, problem-solving, organizational, and communication skills.
• Experience documenting requirements, supporting projects, and improving business processes.
• Working knowledge of SQL/DB2 databases, enterprise data sources, and Power BI.
• Experience with Salesforce, nCino, loan accounting systems, FIS Profile, or similar business applications preferred.
• Ability to create training materials and effectively support end users.
• Experience in financial services, agricultural lending, or Farm Credit operations is a plus.
• Ability to effectively use approved generative AI tools to support research, analysis, documentation, and productivity while protecting confidential information.