Business Analyst

Tenth Revolution Group; Seattle (WA); On-site; USD 95,000 - 125,000; Full time

Job summary

Tenth Revolution Group seeks a Business Analyst to support Customer Journey Analytics (CJA) and Adobe Analytics initiatives within the Adobe Experience Cloud practice. This role bridges clients, architects, developers, and analytics teams to drive requirements and stakeholder engagement.

You will gather requirements, define KPIs, coordinate cross-functional work, and assist with testing and adoption of AEP, RT-CDP, and AJO solutions. Strong communication and problem-solving are key.

Qualifications

• Experience with Adobe Customer Journey Analytics (CJA) and/or Adobe Analytics.
• Strong communication and stakeholder management skills.
• Business analysis, consulting, or project coordination experience.
• Experience working with enterprise clients and distributed teams.
• Ability to manage ambiguity and multiple priorities.
• Strong problem-solving and organizational skills.

Responsibilities

• Lead requirements gathering and stakeholder workshops.
• Serve as a client-facing liaison between business and technical teams.
• Support Adobe Analytics and Customer Journey Analytics implementations.
• Help clients define KPIs, reporting requirements, and measurement strategies.
• Coordinate project dependencies and ensure work progresses across cross-functional teams.
• Participate in testing, validation, and solution adoption efforts.
• Collaborate with teams implementing AEP, RT-CDP, and AJO solutions.
• Translate business objectives into actionable requirements and outcomes.

Skills

Adobe CJA

Adobe Analytics

Stakeholder management

Business analysis

Project coordination

Communication skills

Problem solving

Job description

Our client is seeking Business Analysts to support Customer Journey Analytics (CJA) and Adobe Analytics initiatives within the Adobe Experience Cloud practice. These roles serve as a bridge between clients, architects, developers, and analytics teams, helping clients realize value from their Adobe investments while driving requirements, stakeholder engagement, project coordination.

Primary Responsibilities

• Lead requirements gathering and stakeholder workshops
• Serve as a client-facing liaison between business and technical teams
• Support Adobe Analytics and Customer Journey Analytics implementations
• Help clients define KPIs, reporting requirements, and measurement strategies
• Coordinate project dependencies and ensure work progresses across cross-functional teams
• Participate in testing, validation, and solution adoption efforts
• Collaborate with teams implementing AEP, RT-CDP, and AJO solutions
• Translate business objectives into actionable requirements and outcomes

Required Experience

• Experience with Adobe Customer Journey Analytics (CJA) and/or Adobe Analytics
• Strong communication and stakeholder management skills
• Business analysis, consulting, or project coordination experience
• Experience working with enterprise clients and distributed teams
• Ability to manage ambiguity and multiple priorities
• Strong problem-solving and organizational skills

Preferred Qualifications

• Experience with Adobe Experience Platform (AEP), RT-CDP, or Adobe Journey Optimizer (AJO)
• Experience using AI tools to improve productivity and workflow management

Successful candidates are consultative, curious, organized, and outcome-oriented. They are comfortable managing client relationships, coordinating global teams, and helping clients connect analytics insights to business value. Strong communication skills are considered more important than deep technical specialization alone.

Success Factors

• Excellent communication and empathy
• Strong analytical thinking
• Ability to manage complex stakeholder environments
• Agency or consulting mindset
• Focus on business outcomes and value realization
• Familiarity with Adobe Experience Cloud ecosystem