Business Analyst

Exquisite Software; Scottsdale (AZ); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Free Snacks and Company Paid Meals

Free Gym membership

Monthly BBQ's and team building events

Tuition Reimbursement, excellent conti

Job summary

Exquisite Software in Scottsdale, AZ is seeking a Business Solutions Analyst to join our expanding team. You will partner with stakeholders across IT and business units to map processes, identify gaps, and drive end-to-end improvements that automate and speed up operations.

The role emphasizes mortgage servicing knowledge, data reporting, user stories, UAT, and cross-functional coordination to deliver measurable efficiency gains across departments.

Qualifications

• 4+ years in project management, process improvement, reporting analysis, analytics, or modeling.
• Ability to read, analyze and interpret technical procedures and regulations.
• Ability to manage and drive change in fast-paced environments.

Responsibilities

• Drive and monitor Default Reporting for FNMA, FHLMC, FHA, USDA and VA.
• Liaison between lines of business and IT to drive projects forward.
• Hold regular meetings to provide status updates to management.
• Single point of contact for lines of business and IT about tech enhancements.
• Coordinate with training and lines of business for UAT.
• Prepare ad hoc reports as required.
• Elicit, capture, analyzes, refines, articulates and documents business requirements and user stories.

Skills

Project management

Process improvement

Reporting analytics

Analytics

Modeling

Education

Bachelor’s Degree in business-related field

Tools

MSP mortgage servicing system

Mortgage terminology

Job description

Scottsdale, Arizona, United States Business Development

Description

Exquisite Software is looking to expand our Business Solutions Analyst team.

What you will do:

As a team member of the Business Solutions Analyst team. Primary function is to take direction frommanagement, objectively look at processes that have outlived their lifecycle, identify process gaps that institutionalize inefficiency, whilemonitoring, testing and implementing enhancements from beginning to end.The position will have authority to work across teams, departments andprovide information to management that will include various ways tocreate efficiency, in order to automate and speed up business processes.All employees of The Money Source Inc. are expected to provide qualitycustomer service and maintain high ethical standards when serving ourclients.

Duties and Responsibilities:

• Drive and monitor Default Reporting for FNMA, FHLMC, FHA, USDA and VA
• Liaison and owner between lines of business and IT to drive projects forward
• Hold regular meetings to provide status update to management
• Single point of contact for lines of business and IT regarding any technology enhancements and questions
• Coordinate with training, job coaches, lines of business for UAT for technology request completions
• Prepare ad hoc reports as required.
• Elicits,captures, analyzes, refines, articulates and documents businessrequirements, user stories, acceptance criteria and softwaredocumentation across teams and departments via approved processes.
• Analyzes,refines, articulates and documents business technology requirements,user stories, acceptance criteria and software documentation and deliverto IT formally via approved processes.
• Working collaborativelywith business and subject matter experts to map and document current andfuture processes, testing and monitoring, from end to end.
• Monitor and report back on all successes and opportunities for ongoing Technology and process enhancement requests.
• Identifyfailure points and integration opportunities across business lines andfunctional areas to improve service consistency, quality, andconsumer/client experience/process improvement opportunities.
• Assist in development of workflow platforms.
• Translatecomplex information into defined into concise, readable and unambiguouslanguage for project objectives that can be commonly understood byvaried audiences.
• Define project timelines, assess resourceneeds, and manage execution according to an action plan and Managesrequirement changes throughout the project lifecycle.
• Maintainsprofessional industry knowledge by attending educational workshops,reviewing professional publications, establishing personal networks,benchmarking state-of-the-art practices, and participating inprofessional societies.

Requirements

Experience and Skills:

• 4+years of experience in one or a combination of the following: projectmanagement, process improvement, reporting analyzation, analytics, ormodeling.
• Ability to read, analyze and interpret technicalprocedures, government regulations as well as interpret a variety ofinstructions furnished in written, oral, diagram and/or schedule form.
• Ability to manage and drive change in a fast paced environments.
• Able to lead with minimal supervision.
• Strong understanding of the mortgage servicing process and industry.
• Working knowledge of RESPA, TILA, FDCPA, GLBA, UDAAP, state licensing regulations, and any other pertinent regulations.
• Must be able to communicate technical ideas effectively.
• Excellent verbal and written communication skills.

Required Computer and Software Competencies:

• Proficientin Microsoft Office suite (e.g., Word, Excel (advanced knowledge),Visio, PowerPoint, Outlook) or ability to learn quickly.
• Strong experience with MSP mortgage servicing system and mortgage terminology.

Education

Bachelor’sDegree in a business-related field or a combination of education andrequired minimum of five (4) years’ experience in default servicing.

EEO Statement

We’rean equal opportunity employer. All applicants will be considered foretemployment without attention to race, color, religion, sex, sexualorientation, gender identity, national origin, veteran or disabilitystatus.

Job Type: Full-time

Pay: $69,600.00 - $81,500.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift

Application Question(s):

• Have you ever worked or applied for The Money Source or a division of The Money Source?
• My desired yearly salary requirement is:
• Doyou now, or will you in the future, require sponsorship for employmentvisa status (e.g., H-1B visa status, etc.) to work legally for ourCompany in the United States?

Education

• Bachelor's (Preferred)

Experience

• SQL: 1 year (Preferred)
• Business Analysis: 1 year (Preferred)

Benefits

• Health Care Options
  
• 401k Matching and Retirement Savings Plans
  
• Commission and Bonuses
• Casual dress code
  
• Free Snacks and Company Paid Meals
  
• Free Gym membership
  
• Monthly BBQ's and team building events.
• Paid Time Off
• Tuition Reimbursement, excellent continous training and education, and opportunities for growth.

Additional Compensation

• Equity Opportunities
• Great Commision Opportunities
• Unique Bonuses Plans