Business Analyst

Oregon Department of Human Services; Salem (OR); Hybrid; USD 69,000 - 104,000; Full time

Job summary

The Oregon Department of Education is seeking a Business Analyst to join the Office of Information Technology on a permanent, exempt basis. The role focuses on reliability, performance, and security of enterprise solutions for student data, academic performance, and administrative operations, bridging business analysis with technical delivery.

You will collaborate with program staff, vendors, and developers to analyze needs, document requirements, test enhancements, and support ongoing

Qualifications

• Five years of information systems experience in business analysis or data collection systems.
• Experience with SQL and data analysis to support reporting and operations.
• Experience coordinating business and technical teams on system changes.

Responsibilities

• Analyze data, business processes, and system performance to identify improvements.
• Collaborate with program staff, vendors, and developers to support enterprise solutions.
• Assist with requirements, testing, implementation, and issue resolution.

Skills

Business analysis

SQL

Data analysis

Stakeholder coordination

Enterprise apps

Education

Bachelor's degree in IT

Associate degree in IT

Two-year IT vocational program

Job description

Initial Posting Date:09/29/2026Application Deadline:10/13/2026Agency:Oregon Department of EducationSalary Range:$6,182 - $9,361Position Type:EmployeePosition Title:Business AnalystJob Description:Position Title: Business AnalystClassification: Information Systems Specialist 6Salary: $6,182 - $9,361 ($6,609 - $10,009 PERS)Type: Permanent, Full-time, ExemptWe are seeking a Business Analyst to join our Office of Information Technology (OIT) at the Oregon Department of Education. This is a permanent position represented by the Service Employees International Union (SEIU).This position follows a hybrid work model. Onsite presence will be required when business or operational needs are best supported in person, such as collaboration, training, or work that requires access to onsite resources. Employees approved to work remotely must have a reliable and secure internet connection and maintain a professional work environment that supports productivity. While working remotely, employees are expected to maintain the same level of performance, responsiveness, communication, and availability as they would in the office.What you will do!The Business Analyst plays a critical role in supporting the mission of the State’s education information system by ensuring the reliability, performance, and security of enterprise solutions and by analyzing and optimizing information systems that support student data, academic performance, and administrative operations. This role bridges technical solution design and operations with strategic business systems analysis to enhance outcomes, people, and process structures across the education information ecosystem.Mission and Impact Focus: This position plays a critical role in supporting the systems, data collections, and operational processes that enable ODE programs to serve educators, schools, students, and communities across Oregon. The successful candidate will help improve the effectiveness, reliability, and governance of enterprise solutions that support statewide education programs and services.Opportunity to Shape the Future: ODE is evolving its business analysis and solution delivery model to better support modernization, governance, and operational excellence. This position offers the opportunity to help build and mature a new Enterprise Solution Operations capability, establishing processes, standards, and practices that will influence how the agency manages solutions and data collections for years to come.Cross-Functional Leadership: This role sits at the intersection of business operations, technology, data, and program delivery. The position works with agency leadership, program offices, technical teams, and vendors to coordinate enterprise solution operations, improve business processes, and drive continuous improvement across a diverse portfolio of systems and services.Typical duties include:Partner with ODE program staff and technical teams to support enterprise applications and data collections by analysing business needs, coordinating enhancements, troubleshooting issues, and improving business processes.Coordinate solution-related activities including requirements analysis, testing, implementation support, documentation, issue resolution, and communication with business and technical stakeholders.Analyse data, business processes, and system performance to identify opportunities to improve efficiency, data quality, customer experience, and operational effectiveness.Support the ongoing operation of agency solutions through collaboration with program staff, vendors, developers, and project teams to ensure systems continue to meet business needs and agency priorities.Please click here to view the full position descriptionIf you would like to retain a copy of this job post or the PD linked above, please print a copy before submitting your application. Once the job posting has closed, you will not be able to access the posting.Application Instructions:A cover letter and resume are required and are an important part of the application process. Only these materials are considered during the screening process:A cover letter (no more than 2 pages), highlighting your skills and experience, and demonstrating how your qualifications align with the required and desired qualifications for this role.A current resume detailing your relevant experience and education as it will be used in place of the detailed Workday work history for this agency-specific recruitment.Before submitting your application, please confirm that your email address and other contact information are accurate, as interview invitations will be sent to the contact information you provide.Additional application materials (such as letters of recommendation or transcripts) will not be reviewed. Cover letters and resumes are reviewed throughout the recruitment process by Human Resources and the Hiring Manager.Minimum Qualifications (required)(a) Five (5) years of information systems experience in:business systems analysis and support of enterprise applications or data collection systemsOR(b) An Associate's degree in Computer Science, Information Technology, or related field,ORcompletion of a two (2) year accredited vocational training program in information technology or related field;ANDthree (3) years of information systems experience in:Operations, maintenance, installation and construction of business systems analysis and support of enterprise applications or data collection systemsOR(c) A Bachelor's degree in Information Technology, Computer Science, or related fieldANDone (1) year of information systems experience in:Operations, maintenance, installation and construction of business systems analysis and support of enterprise applications or data collection systemsPreferred Skills & Knowledge (Desired Attributes)Experience supporting enterprise business applications and data collection systems: Experience administering, supporting, enhancing, or maintaining business-critical applications, data collection systems, or configurable enterprise solutions.Strong SQL and data analysis skills: Experience writing SQL queries and scripts to analyze data, troubleshoot issues, validate business rules, support reporting, and improve operational processes.Experience with business systems analysis: Experience evaluating system functionality, documenting business requirements, identifying solution improvements, and supporting system enhancements throughout the solution lifecycle.Demonstrated ability to coordinate technical and business activities: Experience working with business users, technical teams, and vendors to support system changes, testing, implementations, issue resolution, or operational initiatives.Experience improving business processes and operational efficiency: Experience analyzing workflows, identifying inefficiencies, implementing process improvements, and developing operational procedures or controls.Experience managing competing priorities in a complex environment: Experience organizing, prioritizing, and coordinating multiple requests, projects, support activities, or operational workloads while meeting deadlines and stakeholder expectations.We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of the attributes listed.Our Agency Mission and Office Culture:The Oregon Department of Education’s (ODE’s) mission is to foster equity and excellence for every learner through collaboration with educators, partners, and communities. In fulfilling its mission, ODE has the vision to ensure all students have access to and benefit from a world-class, well–rounded, and equitable education system.This position is in the Office of Information Technology (OIT). OIT provides timely and reliable information technology services and contributes to an infrastructure that allows ODE staff to focus on the core mission of leadership, accountability, and school improvement. OIT consists of several units that collectively cover a full range of agency technology services and provide information technology and project management support to internal and external customers, ensuring that technology solutions are developed, enhanced, and managed, and the technology infrastructure is maintained in a reliable and secure manner.Oregon State provides amazing benefits! Follow the link below to learn more:Oregon Job Opportunities : Benefits : State of OregonApplication Resources & Information:Eligible veterans and Oregon National Guard service members (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. Be sure to submit your documentation prior to the close date of this posting to have the preference considered.Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.The job posting closes at 11:59 PM (PDT) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submission. These questions are necessary to complete the application process.Please contact [e-mail] if you have any questions on the application process or need an accommodation under the Americans with Disabilities Act (ADA). Please be sure to include the job requisition number.Oregon Job Opportunities: How to Apply (Internal & External)Understanding the State Application ProcessResources for Job SeekersAdditional Information:The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%.Review the Classification and Compensation page for more details on the classification, or you may visit our website for information on the job offer process following pay equity.Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.Visa Sponsorship: The Oregon Department of Education does not offer visa sponsorship. Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.The Department of Education is an equal employment opportunity & affirmative action employer committed to a diverse workforce. The Department strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.Come for a job. | Stay for a career. | Make a difference... for a lifetime!