Business Analyst

Citadel; Renton (WA); Hybrid; USD 87,000 - 124,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Annual bonus

Job summary

Citadel in Renton, WA seeks a deeply collaborative Business Analyst in a hybrid role. You’ll own the day-to-day general work, translate customer needs to actionable steps, and communicate progress to stakeholders. The position offers a strong ownership culture and a salary range of $87,000–$124,000 with bonus potential.

Expect fast pace, cross-functional collaboration, and the chance to help shape Citadel’s Renton operations while growing with the team.

Qualifications

• Experience translating empathy complexity for a non-technical audience.
• Attention to detail in communications and deliverables.
• Fluency with networking concepts and jargon.
• Comfort working in a hybrid team with Citadel norms.
• Ability to defend recommendations with clarity.

Responsibilities

• Read between the lines of Renton customer needs.
• Communicate progress, blockers, and results to stakeholders and leadership.
• Own the day-to-day rhythm of general work across Renton, WA operations.
• Earn trust to make judgment calls without a committee.

Job description

We’re looking for a deeply collaborative Business Analyst who thrives in a fast-paced hybrid role based in Renton, WA. The headline is $87,000 - $124,000, but the story is ownership — general work you steer at Citadel after just 3 years.

Key Responsibilities

• Read between the lines of what Renton customers actually need
• Communicate progress, blockers, and results to stakeholders and leadership
• Own the day-to-day rhythm of general work across our Renton, WA operation
• Earn the trust to make underdog-spirited judgment calls without a committee
• Sense when a Renton relationship needs a call, not an email
• Keep the Citadel backlog ruthlessly honest about what's truly next
• Document the why, not just the what, behind every Networking decision

What You’ll Bring

• Experience translating Empathy complexity for a non-technical audience
• The kind of attention to detail that catches what spell-check misses
• Fluency in Networking earned the hard way, not just from a tutorial
• Working familiarity with hybrid schedules and team norms at Citadel
• Comfort defending a recommendation in front of skeptics
• Hands-on general experience that holds up to follow-up questions
• Customer-focused outlook with strong interpersonal skills

Citadel grew from a Renton kitchen table into a mission-soaked general company that Renton, WA now genuinely depends on. Trust is the default setting at Citadel; you have to actively spend it to lose it.

We pair a $87,000 - $124,000 salary with health, dental, and vision plans, plus annual bonuses tied to team performance.

Active as of this moment, the Renton, WA role accepts resumes daily.