Business Analyst

Diverse Lynx; Parsippany-Troy Hills (NJ); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading IT consulting firm in Parsippany, NJ seeks a Consultant to support the IT Global Application Portfolio Management team. Responsibilities include documenting and eliciting system requirements, analyzing business needs, and developing use case scenarios. The ideal candidate should have experience with Agile methodologies and Salesforce Service Cloud, ensuring effective solutions for complex business challenges. Confidentiality is maintained according to EEO guidelines.

Qualifications

• Experience in defining and assessing business and system processes.
• Ability to translate user needs into specifications and documentation.
• Skilled in creating use case scenarios and process flows.

Responsibilities

• Support the IT Global Application Portfolio Management team.
• Document and elicit requirements for business system processes.
• Devise solutions to complex business problems.

Skills

Agile Methodology

Salesforce Service Cloud

Business Analysis

Documentation

Job description

DiverseLynx is a leading provider of information technology, consulting, application, IT infrastructure and IT services provider headquartered in NJ

Job Description

The need for a consultant to augment staff supporting the IT Global Application Portfolio Management team at Parsippany, NJ documenting and eliciting requirements.

Requirements:

Define and assess current and future state business and system processes.

Formulate and define system scope and project objectives based upon user needs and understanding of business systems and industry requirements.

Devise and modify procedures to solve medium top complex business problems with consideration to capacity limitations, operation time, and global / regional differences.

Analyze business and user needs, document requirements, Translate into system requirement specifications in the form of Vision Documents, Use Case Survey's, Use Cases, and Business Supplemental Specifications.

Create use case scenarios, process flows, and other supporting documentation as needed to build / define system requirements.

Develop Global or Multi-National customer requirements.

a. Project experience utilizing an Agile Methodology

b. Project experience utilizing Salesforce Service Cloud

Additional Information

All your information will be kept confidential according to EEO guidelines.