Business Analyst

TechNix LLC; Oklahoma City (OK); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Teachers Retirement System in Oklahoma City is modernizing legacy systems using a modern stack including Angular, REST APIs, Azure SQL, Azure Functions, and Power BI. The Business Analyst will map current workflows and translate business needs into clear functional requirements to enable scalable, secure operations.

The role requires strong analysis, documentation, and UAT coordination skills, with hybrid remote/on-site work and occasional on-site workshops.

Qualifications

• Experience in business analysis, process documentation, or related roles.
• Strong analytical and problem-solving skills
• Ability to create clear process diagrams and workflow documentation.
• Experience writing user stories, acceptance criteria, and test cases.
• Familiarity with DevOps or similar work item management tools.
• Hands-on experience with functional testing and UAT coordination.
• Excellent communication and facilitation skills.

Responsibilities

• Engage with business units to understand operational workflows, pain points, and improvement opportunities.
• Interface with Development or IT staff to understand and translate technical requirements.
• Document current state processes using map diagrams and workflow charts.
• Facilitate discussions to define future state processes aligned with goals.
• Translate business needs into functional requirements, acceptance criteria, and Azure DevOps work items/user stories.
• Ensure requirements are complete, consistent, testable, and aligned with priorities.
• Collaborate with product owners, developers, and stakeholders to refine requirements.
• Develop test plans, test scripts, and UAT coordination materials.
• Coordinate, support, or lead user acceptance testing sessions.

Skills

Business analysis

Process documentation

Requirements gathering

User stories & acceptance criteria

Testing & UAT coordination

Communication & facilitation

DevOps familiarity

Job description

Position: Business Analyst

Duration: 5-7 years

Location: Oklahoma City, OK

Job ID: SW1025

Agency: Teachers Retirement System

Work Mode: Remote & Oklahoma City, OK

Interview Mode: Teams/ONSITE

Special Requirement:

• In-person attendance may be required for some on-site meetings. Please note TRS will not reimburse travel expenses for contractors. Pursuant to the Central Purchasing Act (74 O.S. 85.40), any travel expenses incurred by contractors or agents of contractors providing goods or services to the state must be included in the contract award and paid as a part of the contract payment.
• Work hours are usually 8:00 am 5:00 pm, with flexibility possible if approved by the TRS Project Manager.
• Locals Preferred
• Need USC or GC Candidates only
• Are you open to consultants residing outside Oklahoma? What is the frequency of onsite meeting/work?
• Response:- Yes, but not out of the United States. There is no set cadence for onsite vs remote meetings, but minimum is usually 2-3 times per year. We do hold workshops that begin at 8-9am/CST and end at 4-5pm/CST for 3-4 consecutive days, so depending on the travels proximity to the meeting site in OKC, overnight travel may be required.

Job Description:

The modernization responds to longstanding challenges such as fragmented workflows, manual processes, limited scalability, and stability issues in legacy technologies. The initiative introduces a modern stack-Angular, REST APIs, Azure SQL Managed Instances, Azure Function Apps, Power BI, a document management and process automation solution (pending platform evaluation and alternatives)-to support scalable, secure, and efficient operations.

Current state:

• Legacy systems moved from on-premises hosting to Azure cloud migration May 2024
• MyTRS member portal modernized July 2025
• All IS resources support legacy systems while simultaneously building modernized ones o Project charter and Software Development Life Cycle established and in practice
• Environment and foundation for modern applications defined and nearing completion

Expected outcomes:

• All major systems operate on the Azure platform with improved performance, scalability, and maintainability.
• Retirement of ALICE and elimination of legacy technical debt.
• Reduced manual work, fewer errors, and significantly improved turnaround times.
• A modern document storage and capture solution, with improved workflows and reduced fragmentation o Enhanced security posture.
• Improved user satisfaction and accessibility.
• Greater operational resilience and adaptability.
• Reduced maintenance burden, lower infrastructure costs, and fewer workarounds through modern platform infrastructure.
• All work products belong exclusively to TRS.

Responsibilities

Process Analysis and Documentation

• Engage with business units to understand operational workflows, pain points, and improvement opportunities.
• Interface with technical resources, such as Development or IT staff to understand and translate technical requirements.
• Document current state processes using clear, structured methods such as process maps, swimlane diagrams, and workflow charts.
• Facilitate discussions to define future state processes aligned with organizational goals. Requirements Gathering and User Story Development
• Translate business needs into detailed functional requirements, acceptance criteria, and Azure DevOps work items/user stories.
• Ensure requirements are complete, consistent, testable, and aligned with business priorities.
• Collaborate with product owners, developers, and stakeholders to refine and validate requirements. Testing and Quality Assurance
• Develop test plans, test scripts, and step-by-step testing instructions for functional and user acceptance testing.
• Execute functional testing of user stories in Development and Test environments to validate solution accuracy and readiness.
• Document defects, track resolution progress, and verify fixes.
• Coordinate, support, or lead user acceptance testing (UAT) sessions with business stakeholders. Stakeholder Collaboration and Communication
• Serve as a liaison between business units and technical teams to ensure shared understanding and alignment.
• Communicate project updates, risks, and issues clearly and proactively.
• Support change management activities by contributing to training materials, documentation, and user guidance.

Required Skills

• Experience in business analysis, process documentation, or related roles.
• Strong analytical and problem-solving skills
• Ability to create clear process diagrams and workflow documentation.
• Experience writing user stories, acceptance criteria, and test cases.
• Familiarity with DevOps or similar work item management tools.
• Hands on experience with functional testing and UAT coordination.
• Excellent communication and facilitation skills.