Business Analyst

DATAMETRICS SOFTWARE SYSTEMS INC.; Oakland (CA); On-site; USD 75,000 - 135,000; Full time

Job summary

A leading company in IT system custom software development is seeking a Business Analyst with 5-8 years of experience. The ideal candidate will possess strong SQL skills and experience with RESTful APIs, alongside the ability to document business processes clearly. With a focus on fostering communication between business units and IT, this role emphasizes a proactive approach to process improvement and documentation quality.

Qualifications

• 5-8 years of experience in business analysis or related field.
• Experience with process-mapping tools.
• Able to drive consensus among stakeholders.

Responsibilities

• Analyze and document business requirements.
• Conduct detailed analysis of processes and workflows.
• Create and maintain process maps and documentation.

Skills

Proficient in SQL

RESTful APIs

Excellent written and verbal skills

Strong problem-solving skills

Proactive self-starter

Familiarity with Agile/Scrum

Education

Bachelor's degree in relevant field

Tools

JIRA

Miro

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from DATAMETRICS SOFTWARE SYSTEMS INC.

Is the candidate local to the Oakland, CA office and willing to work onsite as needed?

Bonus Skills:

Hiring manager is open to candidates with at most 8 years of relative experience, please make sure they also have some experience or knowledge with RESTful APIs and Microservices.

Skills/Experience:

Proficient in SQL with the ability to write queries and pull reports.

Hands-on experience with RESTful APIs (design, consumption, and documentation).

Demonstrated ability to produce clear process flows, SOPs, and API reference guides.

Excellent written and verbal skills; adept at presenting complex information.

Eager to learn, adapt quickly to new technologies, and take ownership of documentation quality.

Strong problem-solving skills and the ability to drive consensus across stakeholders.

Proactive self-starter who thrives in a fast-paced environment.

Familiarity with Agile/Scrum tools (e.g., JIRA, Confluence).

Experience with process-mapping tools ( Miro).

Job Description:

Minimum 5 and maximum 8 years in business analysis or a related field.

Elicit, analyze, and document business requirements from stakeholders and documentation reviews.

Conduct detailed analysis of current processes, workflows, and systems to identify gaps and improvement opportunities.

Document existing processes end-to-end and produce up-to-date process flows.

Transform business needs into clear functional specifications, user stories, and use cases for IT delivery.

Own the creation and maintenance of process maps, flowcharts, and standard operating procedures.

Continuously learn new business domains and technology stacks to ensure documentation stays current.

Proactively seek out opportunities to learn and apply new tools, methodologies, and best practices.

Create and maintain an API playbook that serves as a reference for both business and technical teams.

Collaborate with product owners, Scrum masters, developers, and other IT teams to design solutions that align with requirements.

Validate proposed solutions through feasibility assessments and impact analysis.

Partner with QA/QE to define and execute test plans, cases, and scripts verifying functionality and usability.

Facilitate defect triage and drive timely resolution.

Serve as the liaison between business units and IT teams, fostering clear communication and alignment.

Build strong relationships with business partners, understanding their priorities and advocating for high-value solutions.

Provide regular status updates to stakeholders, highlighting progress, risks, and improvement opportunities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Business Development

• Industries

  IT System Custom Software Development

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