Business Analyst

VivSoft; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

VivSoft Technologies is seeking a Business Analyst to support a federal program by gathering requirements, analyzing business processes, and bridging gaps between stakeholders and technical teams. The role emphasizes clear communication and turning ambiguous problems into actionable solutions.

The candidate will document requirements, user stories, and processes, collaborate with developers, product owners, and project managers, and support testing and data analysis to inform decisions.

Qualifications

• Bachelor's degree or equivalent experience as a baseline qualification.
• 6+ years of experience as a Business Analyst or similar role.
• Strong written and verbal communication across technical and business teams.
• Experience documenting requirements, user stories, and process workflows.
• Proficiency with Office tools and collaboration platforms (Confluence, JIRA, Visio).

Responsibilities

• Gather, document, and validate business and functional requirements from stakeholders.
• Translate business needs into clear requirements documentation, user stories, and process flows.
• Analyze current-state processes and identify opportunities for improvement or automation.
• Collaborate with developers, product owners, and project managers to ensure requirements are understood and implemented correctly.
• Support testing by developing test cases and validating solutions meet requirements.
• Facilitate meetings and workshops to elicit requirements and gather feedback.
• Create and maintain process maps, traceability matrices, and status reports.
• Assist with data analysis and reporting to support decision-making.

Skills

Requirements gathering

Communication

Documentation

User stories

Education

Bachelor's degree in Business Administration, Information Systems, or related field

Tools

Microsoft Office

Visio

Confluence

JIRA

Job description

Job Title: Business Analyst
Location:Remote, USA
Employment Type: Full-Time
Clearance Required:Public Trust

Position Overview

VivSoft Technologies is seeking a Business Analyst to support a federal program by gathering requirements, analyzing business processes, and helping bridge the gap between stakeholders and technical teams. This role is well-suited for someone who is detail-oriented, communicates clearly across technical and non-technical audiences, and enjoys turning ambiguous problems into clear, actionable solutions.

Key Responsibilities

• Gather, document, and validate business and functional requirements from stakeholders
• Translate business needs into clear requirements documentation, user stories, and process flows
• Analyze current-state processes and identify opportunities for improvement or automation
• Collaborate with developers, product owners, and project managers to ensure requirements are understood and implemented correctly
• Support testing efforts by developing test cases and validating that delivered solutions meet business requirements
• Facilitate meetings and workshops with stakeholders to elicit requirements and gather feedback
• Create and maintain documentation, including process maps, requirement traceability matrices, and status reports
• Assist with data analysis and reporting to support decision-making

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience)
• 6+ years of experience as a Business Analyst or in a similar requirements-gathering role
• Strong written and verbal communication skills, with the ability to work across both technical and business teams
• Experience documenting requirements, user stories, and/or process workflows
• Proficiency with standard office and collaboration tools (e.g., Microsoft Office, Visio, Confluence, JIRA)

The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affindowal Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

• A “disabled veteran” is one of the following:
  • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
  • a person who was discharged or released from active duty because of a service-connected disability.
• A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualifiedpeople with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says wemust measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disabilityor have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one whomakes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If youwant to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract CompliancePrograms (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever hadsuch a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance usedisorder (not currently usingdrugs illegally)
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heartdisease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficultyhearing
• Diabetes
• Disfigurement, for example,disfigurement caused by burns,wounds, accidents, or congenitaldisorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example,Crohn's Disease, irritable bowelsyndrome
• Mental health conditions, for example,depression, bipolar disorder, anxietydisorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from theuse of a wheelchair, scooter, walker,leg brace(s) and/or other supports
• Nervous system condition, for example,migraine headaches, Parkinson’sdisease, multiple sclerosis (MS)
• Neurodivergence, for example,attention-deficit/hyperactivity disorder(ADHD), autism spectrum disorder,dyslexia, dyspraxia, other learningdisabilities
• Partial or complete paralysis (anycause)
• Pulmonary or respiratory conditions, forexample, tuberculosis, asthma,emphysema

Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.