Business Analyst

IDR; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee stock ownership programs

Engagement manager support

Industry‑leading organization

Job summary

gobravvo is seeking a Business Analyst to bridge business needs and technology solutions within court and public‑sector software implementations. You will capture, analyze, and document requirements, ensuring systems reflect operational realities and enable improved workflows.

You will map current processes, design future workflows, and author end‑user documentation to support adoption. Strong communication and analytical skills are essential for success in a fast‑paced, impact‑driven

Qualifications

• Three or more years of experience in a Business Analyst or closely related role, preferably with exposure to technology implementation projects.
• Familiarity with court operations or experience working in public‑sector environments is highly valued.
• Demonstrated ability to gather requirements, map business processes, and translate user needs into actionable documentation.
• Exceptional written and verbal communication skills, with a proven track record of creating thorough, user‑friendly process instructions and documentation.
• Strong analytical skills and the ability to work independently, manage priorities, and adapt quickly in a dynamic project environment.

Responsibilities

• Collaborate with stakeholders and implementation teams to elicit, clarify, and document detailed business requirements for software solutions.
• Map current‑state business processes and contribute to the design of future‑state workflows in alignment with technology upgrades.
• Develop comprehensive process documentation, including procedures and end‑user instructions, to facilitate the smooth adoption of new systems.
• Support key implementation activities, including coordination of testing, documentation of issues, and diligent follow‑up with stakeholders to resolve concerns.
• Communicate project progress, potential risks, and roadblocks to appropriate team members and leadership, driving practical problem‑solving across functions.
• Ensure all documentation is clear, accurate, and repeatable to support end users and ongoing operational needs.

Skills

Requirements gathering

Process mapping

Documentation

Stakeholder communication

Analytical thinking

Independent work

Public sector experience

Job description

The Business Analyst plays a vital role in the successful implementation of enterprise-level software solutions, particularly within court and public‑sector environments. This position is responsible for acting as a liaison between stakeholders and project teams to ensure technology initiatives closely align with business requirements and operational workflows. As a Business Analyst, you will have the opportunity to work on high‑impact projects, facilitating positive transformation in how court systems operate and adopting new technologies. This role involves gathering and analyzing requirements, documenting current and future state processes, supporting testing and implementation activities, and ensuring comprehensive documentation to enable smooth software adoption. The Business Analyst position offers a collaborative, cross‑functional environment where your analytical skills and process‑oriented mindset will drive tangible results and continuous improvement.

Business Analyst - Summary

The Business Analyst is instrumental in bridging the gap between business needs and technology solutions, particularly in public‑sector and court system software implementations. This professional works directly with stakeholders and cross‑functional teams to capture, analyze, and document requirements, ensuring new systems accurately reflect operational realities and enable improved workflows.

Duties & Responsibilities

• Collaborate with stakeholders and implementation teams to elicit, clarify, and document detailed business requirements for software solutions.
• Map current‑state business processes and contribute to the design of future‑state workflows in alignment with technology upgrades.
• Develop comprehensive process documentation, including procedures and end‑user instructions, to facilitate the smooth adoption of new systems.
• Support key implementation activities, including coordination of testing, documentation of issues, and diligent follow‑up with stakeholders to resolve concerns.
• Communicate project progress, potential risks, and roadblocks to appropriate team members and leadership, driving practical problem‑solving across functions.
• Ensure all documentation is clear, accurate, and repeatable to support end users and ongoing operational needs.

Salary & Benefits

• Competitive compensation package commensurate with experience and industry standards.
• Comprehensive benefits, including medical, dental, vision, and life insurance.
• Access to additional perks such as employee stock ownership programs.
• Support from a dedicated engagement manager focused on your professional success and growth.
• Opportunity to work with an industry‑leading, award‑winning organization recognized for excellence in staffing and talent management.

Qualifications & Requirements

• Three or more years of experience in a Business Analyst or closely related role, preferably with exposure to technology implementation projects.
• Familiarity with court operations or experience working in public‑sector environments is highly valued.
• Demonstrated ability to gather requirements, map business processes, and translate user needs into actionable documentation.
• Exceptional written and verbal communication skills, with a proven track record of creating thorough, user‑friendly process instructions and documentation.
• Strong analytical skills and the ability to work independently, manage priorities, and adapt quickly in a dynamic project environment.

Ideal Candidate Snapshot

• Detail‑oriented and organized, with a passion for process improvement and technology‑driven transformation.
• Skilled at building relationships with diverse stakeholders and collaborating across teams to achieve project goals.
• Comfortable working in fast‑paced environments where adaptability and clear communication are essential.
• Motivated to contribute to meaningful projects that improve public‑sector and court system operations.
• Committed to continuous learning and professional growth within a supportive and innovative organization.

Other Relevant Information

• This position offers the chance to be part of an impactful technology program, supporting public‑sector clients in a positive, collaborative environment.
• You’ll have the opportunity to develop your skills in business analysis, project management, and software implementation.
• Working with a company recognized for its industry leadership and employee‑focused culture brings long‑term career benefits.
• One brief mention: Working in Nashville, Tennessee, provides access to a vibrant professional community and opportunities for career advancement within a thriving public‑sector technology landscape.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self‑identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.You may access this form here.