Implementation Business Analyst

IDR, Inc.; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation package

Full Benefits; Medical, Vision, Dental

Opportunity to join industry-leading組織

Job summary

IDR, Inc. is seeking an Implementation Business Analyst to join a major court software implementation in Nashville, TN.

You will partner with stakeholders to gather requirements, map processes, and create clear documentation to ensure the solution aligns with operational needs. This is a high-impact, public-sector technology program with cross-functional collaboration.

Qualifications

• 3–5 years of experience in a Business Analyst (or closely related) role.
• Knowledge of court operations and familiarity with technology used in a court environment.
• Demonstrated experience with requirements gathering, process mapping, and translating user needs into actionable documentation.
• Strong written and verbal communication skills, with the ability to document detailed, repeatable process instructions.

Responsibilities

• Elicit, clarify, and document business requirements with court stakeholders and implementation teams.
• Map current-state processes and help define future-state workflows within a new court software solution.
• Create clear process documentation, procedures, and end-user instructions to support adoption.
• Support implementation activities including testing coordination, issue documentation, and follow-up.
• Communicate progress, risks, and blockers while helping drive practical problem-solving across teams.

Skills

Requirements gathering

Process mapping

Documentation

Stakeholder communication

Independent worker

Job description

IDR is seeking a Implementation Business Analyst to join one of our top clients for an opportunity in Nashville, Tennessee. In this role, you will support a large-scale court software implementation by partnering with key stakeholders to gather requirements, document processes, and help ensure solutions align to operational needs. This is a great opportunity to contribute to a high-impact, public-sector technology program and work cross-functionally with implementation and project teams.

Position Overview for the Implementation Business Analyst:

• Partner with court stakeholders and implementation teams to elicit, clarify, and document business requirements
• Map current-state processes and help define future-state workflows within a new court software solution
• Create clear process documentation, procedures, and end-user instructions to support adoption
• Support implementation activities including testing coordination, issue documentation, and follow-up
• Communicate progress, risks, and blockers while helping drive practical problem-solving across teams

Requirements for the Implementation Business Analyst:

• 3–5 years of experience in a Business Analyst (or closely related) role
• Knowledge of court operations and familiarity with technology used in a court environment
• Demonstrated experience with requirements gathering, process mapping, and translating user needs into actionable documentation
• Strong written and verbal communication skills, with the ability to document detailed, repeatable process instructionsAbility to work independently, manage priorities, and adapt quickly while supporting a complex implementation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.