Business Analyst

Prestige Cruise Services LLC; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks a Business Analyst to support technology projects tied to cruise ship builds and upgrades. You will collaborate with PMs, IT, shipyard, and operations to define requirements, track milestones, and ensure readiness across the project lifecycle.

The role emphasizes strong documentation, stakeholder management, and experience with PM tools and data visualization platforms.

Qualifications

• Bachelor's degree in business, IT, engineering, or related field.
• 3+ years as a Business Analyst in maritime or large-scale projects.
• Strong requirements gathering, documentation, and stakeholder management.

Responsibilities

• Support technology projects for shipbuilding, drydocks, and vessel upgrades.
• Assist PMs with plans, milestones, risks, and dependencies.
• Coordinate across IT, shipyard, construction, engineering, procurement, vendors, and ship operations.
• Document and validate business and technical requirements with stakeholders.
• Track infrastructure readiness and construction dependencies.
• Prepare status reports, dashboards, and communications for leadership.
• Maintain project documentation and support change management.

Skills

IT systems

Project lifecycle

Data analysis

Stakeholder management

Education

Bachelor's degree

Tools

MS Project

Jira

Confluence

Power BI

Tableau

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

POSITION RESPONSIBILITIES:

• Support technology projects associated with cruise ship newbuilds, drydocks, revitalizations, and major vessel upgrades.
• Assist Project Managers in maintaining project plans, schedules, milestones, action items, risks, issues, and dependencies.
• Coordinate project activities across IT, shipyard, construction, engineering, procurement, vendors, and ship operations.
• Gather, document, and validate business and technical requirements with key stakeholders.
• Track technology infrastructure and installation readiness, including cabling, power, equipment, network connectivity, and construction dependencies.
• Coordinate meetings, document decisions and action items, and follow up with responsible stakeholders to ensure timely completion.Support equipment, material, and vendor tracking to ensure critical project requirements are delivered according to schedule.
• Assist with technology deployment, testing, commissioning, cutover, and operational readiness activities.Identify project risks, issues, and schedule conflicts and escalated them to the Project Manager as appropriate.
• Prepare project status reports, dashboards, presentations, and other communications for project stakeholders and leadership.Maintain accurate project documentation, requirements, inventories, trackers, and supporting records.Support change management by documenting changes and assessing potential impacts to requirements, schedules, and deliverables.
• Assist with vendor and contractor coordination, including tracking deliverables, commitments, and outstanding actions.Support project closeout , documentation handover, lessons learned, and transition to operational support

EDUCATION:

Bachelor's degree in either Business Administration, Marketing, Engineering, Architecture, Management Information Systems or related field of study or any equivalent combination of experience and skills.

EXPERIENCE:

3+ years of experience as a Business Analyst, preferably in shipbuilding, maritime, or large-scale infrastructure projects.

KNOWLEDGE & SKILLS:

• Strong understanding of IT systems, project lifecycle methodologies, and data analysis.
• Excellent communication, documentation, and stakeholder management skills.
• Experience with project management tools (e.g., MS Project, Jira, Confluence) and data visualization platforms (e.g., Power BI, Tableau) is a plus.

LANGUAGE REQUIREMENTS:

Must be proficient in either Italian or French (Ideally both).

TRAVEL REQUIREMENTS:

Ability to travel at least 30% of the time internationally for extended periods of time (2-4 weeks), independently in order to lead delivery teams onsite during a ship commissioning during newbuild or drydock.

Preferred:

• Familiarity with maritime regulations, shipyard operations, or cruise industry standards.
• Experience working in a matrixed, global organization.
• Being comfortable on a shipyard and construction environment

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance

Brand Overview

Norwegian Cruise Line

Oceania Cruises

Regent Seven Seas Cruises

New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.