Business Analyst

RXinsider LTD.; Lancaster (Lancaster County); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Life and disability insurance

401(k) with company match

Paid holidays

Paid time off

Dental and vision options

Job summary

Eurofins is seeking a Business Analyst to bridge laboratory operations and product delivery across North America Food & Environmental Testing markets, focusing on our in‑house Chromatography Data System (CDS) supporting GC, LC, ICP, and MS workflows.

You will translate laboratory and business needs into clear, prioritized requirements; standardize and optimize workflows; and enable data-driven decisions that improve quality, speed, cost, and data integrity.

Qualifications

• Bachelor's degree in a related field; 3+ years BA/Product Owner experience in lab, scientific, or software settings.
• Experience writing user stories, acceptance criteria, and functional docs in Agile/Scrum (Jira/Confluence).
• Strong analytical skills and Excel proficiency; SQL/BI tools preferred.
• Familiarity with LIMS and CDS in chromatography or lab informatics.
• Excellent communication across cross-functional teams; US or Canada work authorization.

Responsibilities

• Assess NA markets and regulatory expectations to identify opportunities for efficiency and growth.
• Support pricing, segmentation, demand modeling, and forecasting to influence roadmap and investment priorities.
• Lead BRD/URD creation, acceptance criteria, and coordinate UAT, sign-off, and change management for new features and workflow updates.
• Harmonize chromatography data workflows across sites with cross-functional teams.
• Build dashboards and KPIs to inform budgeting, performance, and compliance.

Skills

Business Analysis

Agile/Scrum

Jira/Confluence

Excel/SQL

LIMS/CDS familiarity

Education

Bachelor's degree

Tools

Jira

Confluence

SQL

BI tools

Job description

Job Description

Eurofins is seeking a Business Analyst to bridge laboratory operations and product delivery for the North America Food and Environmental Testing markets, with a primary focus on our in‑house Chromatography Data System (CDS) supporting GC, LC, ICP, and MS workflows. You will translate laboratory and business needs into clear, prioritized requirements; standardize and optimize workflows; and enable data-driven decisions that improve quality, speed, cost, and data integrity.

You will partner with lab leadership, quality, product, engineering, finance, and commercial stakeholders to deliver features that streamline instrument data capture, processing, QC, technical review, reporting, and audit readiness across the region.

Position will require 10-20% travel to assigned laboratories and stakeholder sites.

Key Responsibilities

• Assess the North America Food & Environmental Testing markets, regulatory expectations, and operational data to identify opportunities for efficiency, quality, and revenue growth.
• Support pricing, segmentation, demand modeling, and forecasting to influence roadmap and investment priorities.
• Recommend improvements to enhance turnaround time (TAT), analytical consistency, data reliability, and compliance readiness.

Strategy & Operational Analysis

• Assess the North America Food & Environmental Testing markets, regulatory expectations, and operational data to identify opportunities for efficiency, quality, and revenue growth.
• Support pricing, segmentation, demand modeling, and forecasting to influence roadmap and investment priorities.
• Recommend improvements to enhance turnaround time (TAT), analytical consistency, data reliability, and compliance readiness.

Product / Requirements Ownership (CDS)

• Serve as the primary liaison between laboratory stakeholders and Product Development.
• Elicit, document, and refine Business Requirements, User Stories/Requirements, and acceptance criteria (including performance, auditability, usability, and data integrity).
• Maintain and update BRD, URD, and BPMN documentation; translate requirements into functional designs and support backlog refinement and release scoping.
• Lead User Acceptance Testing (UAT), coordinate business sign-off, and manage change management for new features and workflow updates.

Cross-Functional Business Support

• Collaborate with NA lab directors, quality leaders, technical SMEs, and product/engineering to harmonize chromatography data workflows across sites.
• Facilitate SME workshops to validate assumptions, simplify processes, and drive cross-site alignment.
• Build strong, cross-functional relationships across Operations, Quality, R&D, IT, Product, Commercial, and Finance.

Process Optimization & Compliance Alignment

• Map current vs. future state workflows; identify gaps, risks, and compliance needs across Food & Environmental testing laboratories in North America.
• Ensure alignment with Eurofins Quality System (SOPs, work instructions, and methods); support audit preparation, nonconformity resolution, and CAPA execution.
• Ensure all workflows, requirements, and software features comply with both markets’ frameworks, including but not limited to:
  • Food Testing: FSMA (Food Safety Modernization Act), FSMA LAAF (Laboratory Accreditation for Analyses of Foods), USDA food safety programs, and ISO/IEC 17025.
  • Environmental Testing: ISO/IEC 17025, TNI/NELAP, and U.S. EPA regulatory programs and methods.
• Track post-deployment improvements and quantify compliance, quality, and efficiency outcomes.

Data, Reporting & Financial Insight

• Build dashboards and KPIs (e.g., method performance, QC metrics, error rates, throughput, adoption/usage).
• Support budgeting, forecasting, and business/operational reviews with clear, actionable insights.
• Validate product requirements with laboratory performance data; quantify technical and financial impact.

Qualifications

Basic Minimum Qualifications

• Bachelor's degree in Business, Science, Engineering, IT, or related field.
• 3+ years as a Business Analyst or Product Owner/Analyst in laboratory, scientific, or software environments.
• Demonstrated experience writing user stories, acceptance criteria, and functional documentation in Agile/Scrum (e.g., Jira/Confluence).
• Strong analytical skills; Excel proficiency (SQL/BI tools preferred).
• Familiarity with laboratory informatics such as LIMS (Laboratory Information Management System) and CDS (Chromatography Data System).
• Excellent communication and facilitation skills across cross-functional teams.
• Authorization to work in the U.S. or Canada without restriction.
• Working knowledge of North American Food & Environmental compliance frameworks, including: FSMA, FSMA LAAF, USDA, ISO/IEC 17025, TNI/NELAP, and U.S. EPA.

Preferred Qualifications

• Experience in food and/or environmental laboratory operations, chromatography data workflows, or regulated scientific environments.
• Experience building BPMN process models and drafting functional specifications.
• Exposure to LIMS/CDS and scientific data management; understanding of instrument data capture and processing.

Additional Information

Position Hours are Full-Time, Monday- Friday, 8 AM- 4 PM

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

To learn more about Eurofins, please explore our website www.eurofinsus.com.

We embrace diversity!

Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!

We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.