Business Analyst

Public Storage; Frisco (TX); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Remote work options

Job summary

Public Storage is seeking a Business Analyst to support pricing and marketing operations through data analysis, reporting, insights, and process improvements. The role requires working with Pricing, Marketing, Finance, Operations, and Data Science teams to turn data into action.

The ideal candidate is analytical, detail-oriented, and adept at handling large datasets, with a track record of delivering clear recommendations and improvements to pricing and marketing initiatives.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Economics, Statistics, Data Analytics, or a related field.
• 2+ years of experience in business analysis, marketing analysis, pricing analysis, finance, analytics, or a related role.
• Strong analytical and problem-solving skills with the ability to interpret data and translate it into business insights.
• Experience working with reports, dashboards, KPIs, and performance metrics.
• Proficiency in Microsoft Excel, including formulas, lookups, pivot tables, and data analysis.

Responsibilities

• Analyze pricing, occupancy, customer, promotional, and marketing data to identify trends, risks, opportunities, and actionable business insights.
• Prepare recurring and ad hoc reports, dashboards, scorecards, and analyses to support pricing decisions, campaign performance reviews, and leadership reporting.
• Support business analysis related to rates, discounts, promotions, lead performance, conversion trends, customer acquisition, and revenue optimization initiatives.
• Partner with stakeholders to gather business requirements, define reporting needs, clarify success metrics, and support data-driven recommendations.
• Help evaluate marketing channel performance, campaign effectiveness, customer response trends, and return on investment across programs and initiatives.
• Support pricing analysis by reviewing rate changes, market trends, demand patterns, competitor activity, and property-level performance indicators.
• Assist with testing, validation, and result tracking for pricing changes, promotional campaigns, system updates, and process enhancements.
• Translate business questions into structured analysis, reporting outputs, summaries, and clear recommendations for stakeholders.
• Monitor data quality, reporting consistency, and KPI definitions, partnering with technical teams to research and resolve data issues as needed.
• Support the preparation of presentations, executive summaries, and business materials that communicate findings, recommendations, risks, and next steps.
• Help maintain documentation for business definitions, reporting logic, recurring analyses, and process workflows.
• Assist with special projects, performance deep dives, forecasting support, and strategic analysis across pricing and marketing functions.

Skills

Analytical thinking

Attention to detail

Excel proficiency

Communication skills

Team collaboration

Education

Bachelor's degree in Business/Marketing/Finance/Economics/Statistics/Data Analytics or related field

Tools

SQL

BI tools

Data visualization

Job description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation's leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

Job Description

Position Summary

We are seeking a Business Analyst to support pricing and marketing operations through data analysis, reporting, business insights, and process improvement. This role is focused on helping the business make informed decisions by analyzing trends, performance metrics, customer behavior, pricing outcomes, and marketing results. The ideal candidate is analytical, detail-oriented, and comfortable working with large datasets, cross-functional stakeholders, and business processes to identify opportunities and support operational improvements. This person will work closely with Pricing, Marketing, Finance, Operations, Data Science, and other internal teams to support reporting, performance analysis, testing, business requirements, and strategic decision-making.

Key Responsibilities

Pricing & Marketing Analysis Support

• Analyze pricing, occupancy, customer, promotional, and marketing performance data to identify trends, risks, opportunities, and actionable business insights.
• Prepare recurring and ad hoc reports, dashboards, scorecards, and analyses to support pricing decisions, campaign performance reviews, and leadership reporting.
• Support business analysis related to rates, discounts, promotions, lead performance, conversion trends, customer acquisition, and revenue optimization initiatives.
• Partner with stakeholders to gather business requirements, define reporting needs, clarify success metrics, and support data-driven recommendations.
• Help evaluate marketing channel performance, campaign effectiveness, customer response trends, and return on investment across programs and initiatives.
• Support pricing analysis by reviewing rate changes, market trends, demand patterns, competitor activity, and property-level performance indicators.
• Assist with testing, validation, and result tracking for pricing changes, promotional campaigns, system updates, and process enhancements.
• Translate business questions into structured analysis, reporting outputs, summaries, and clear recommendations for stakeholders.
• Monitor data quality, reporting consistency, and KPI definitions, partnering with technical teams to research and resolve data issues as needed.
• Support the preparation of presentations, executive summaries, and business materials that communicate findings, recommendations, risks, and next steps.
• Help maintain documentation for business definitions, reporting logic, recurring analyses, and process workflows.
• Assist with special projects, performance deep dives, forecasting support, and strategic analysis across pricing and marketing functions.

Cross-Functional Support & Process Improvement

• Work with Pricing, Marketing, Finance, Operations, and Data teams to improve reporting quality, business visibility, and decision support capabilities.
• Help identify opportunities to improve data usage, reporting automation, analysis workflows, and process efficiency.
• Support ad hoc reporting, project support, system enhancements, and other business analysis-related assignments as needed.
• Maintain organized records, assumptions, and supporting documentation for recurring analyses and management reporting.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Economics, Statistics, Data Analytics, or a related field.
• 2+ years of experience in business analysis, marketing analysis, pricing analysis, finance, analytics, or a related role.
• Strong analytical and problem-solving skills with the ability to interpret data and translate it into business insights.
• Experience working with reports, dashboards, KPIs, and performance metrics.
• Proficiency in Microsoft Excel, including formulas, lookups, pivot tables, and data analysis.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work effectively both independently and collaboratively with cross-functional teams.

Preferred Qualifications

• Experience supporting pricing, revenue management, marketing analytics, or customer analytics functions.
• Experience with BI tools, data visualization platforms, SQL, or reporting environments.
• Familiarity with A/B testing, campaign measurement, promotional analysis, or pricing optimization concepts.
• Experience in self-storage, retail, real estate, e-commerce, hospitality, or another multi-site operating environment.
• Experience in a public company or data-driven operating environment.

Additional Information

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**