Student Employment Specialist

Embry-Riddle; United States; On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry‑Riddle Aeronautical University in the United States seeks a Student Employment Specialist to support the hiring and onboarding of about 2,500 student workers. You will train hiring managers, assist with Workday processes, and coordinate campus events while handling confidential information with tact and professionalism.

This full-time, exempt role requires strong organizational skills, excellent customer service, and the ability to manage multiple priorities in a fast-paced environment

Qualifications

• 3+ years of customer support experience.
• Higher education experience preferred.
• Experience with Workday and Campus Solutions highly preferred.
• Experience in a deadline-driven role with multiple moving parts.
• Knowledge of federal hiring forms and immigration documents is desirable.

Responsibilities

• Record, maintain, and report student employment data confidentially.
• Respond to inquiries from students, employees, and managers.
• Support hiring managers through the student hiring and onboarding process.
• Coordinate hiring and onboarding of student employees, including background screening assistance.
• Provide guidance on Workday functionality and student employment processes.
• Ensure new-hire documents meet regulatory requirements.
• Maintain employment verification records and E-Verify requirements.
• Deliver training sessions and informational sessions for students and managers.
• Develop and deliver employee training programs and engage campus partners.
• Coordinate student employment events and engagement initiatives across campus.
• Plan and manage campus events during Student Employee Appreciation Week.
• Address student questions and employment concerns with escalation when needed.

Skills

Customer service

Communication

Multitasking

Discretion

Tools

Workday

Campus Solutions

Microsoft Office

Job description

Job Description

The Opportunity

The Student Employment Specialist performs a variety of technical, administrative, and confidential duties supporting the day-to-day operations of the Student Employment department. This position focuses primarily on student hiring and onboarding, supporting hiring managers throughout the employment process, providing training and development, assisting with Workday processes, supporting campus events and presentations, and performing a variety of general human resources administrative functions. This is a full-time, exempt position with benefits. Under the direct oversight of the Director of Student Employment, the Student Employment Specialist works in partnership with hiring managers, students, and campus departments to support the successful employment of approximately 2,500 student workers. This is a fast-paced role requiring strong organizational skills, attention to detail, customer service, communication, and the ability to manage multiple priorities.

Responsibilities

• Record, maintain, monitor, and report student employment and hiring information accurately and confidentially.
• Respond to and assist with Student Employment related inquiries and requests from students, employees, hiring managers, and visitors.
• Provide administrative support for hiring managers throughout the student hiring and onboarding process.
• Coordinate and support the hiring and onboarding of student employees, including reviewing required documentation, assisting with background screening processes, and facilitating important information.
• Provide guidance and assistance to students and hiring managers regarding Workday functionality and student employment processes.
• Ensure required new-hire documentation is complete, accurate, and maintained in accordance with applicable federal and state regulations.
• Collect, maintain, and update employment verification records, including E-Verify and re-verification requirements, as applicable.
• Conduct training sessions, presentations, and informational sessions for students, hiring managers, and campus partners on student employment processes, resources, expectations, and related topics.
• Assist with the development and delivery of student employee and hiring manager training and development programs.
• Coordinate, facilitate, and participate in student employment events, workshops, presentations, and engagement initiatives across campus.
• Assist with planning, coordinating, and managing campus events and engagement initiatives for student employees, including annual Student Employee Appreciation Week.
• Assist with addressing and resolving student employee questions, concerns, and employment-related issues, escalating matters to the Director of Student Employment when appropriate.
• Develop and distribute weekly, monthly, and term-based communications to targeted student employees and supervisor populations, ensuring timely and effective communication among all parties.
• Assist with department projects, process improvements, and special initiatives related to student employment and employee engagement.
• Maintain departmental office supplies and assist with general administrative operations.
• Perform other duties and responsibilities as assigned.

About us

For over 100 years, Embry‑Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next‑generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real‑world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry‑Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Benefits

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non‑exempt employees or 18 days for exempt full‑time employees in your first year.

Compensation

The annual salary range for this role is up to $46,000. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications Required

• At least three years of customer support experience
• Prior experience working in higher education preferred
• Experience with Campus Solutions and Workday strongly preferred
• Prior experience working in a role with heavy deadlines and multiple moving parts
• Knowledge of federal hiring forms and immigration documents for work authorizations is highly desirable

Skill Set Needed

• Proven track record of providing excellent customer service to internal and external customers
• Strong verbal and written communication skills to foster open communication and promote positive relationships
• Ability to maintain work priorities in and environment with multiple concurrent tasks and projects while meeting deadlines with minimal supervision
• Ability to be proactive and take initiative in day-to-day activities and look for ways to implement process improvements
• Proficient in Microsoft Office, including Outlook, Word and Excel
• Ability to handle confidential information with discretion
• Ability to work in an organized manner and consistently follow-up on tasks

Embry‑Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment.

Embry‑Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities.

Embry‑Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry‑Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school‑administered programs or activities.

Embry‑Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact [e-mail] and should not reach out to hiring managers or staff.

Company Culture

At Embry‑Riddle Aeronautical University, we don't just prepare people for the future of aerospace, we help create it. As the world's leading aviation and aerospace university, Embry‑Riddle is advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next‑generation engineering. Our faculty, researchers and professional staff collaborate with industry leaders, government agencies and innovators to solve real-world challenges and shape the technologies transforming our world. We are accelerating research, expanding strategic partnerships and driving discoveries that will define the future of aerospace and STEM. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry‑Riddle will contribute to something bigger than a job. You will inspire future leaders, advance groundbreaking ideas and help shape what's next. Join us and be part of a community dedicated to innovation, impact and the future of aerospace.