Business Analyst

Talener; Davenport (IA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

Remote work flexibility

Job summary

Talener is seeking a Senior IT Business Analyst to support enterprise modernization and digital transformation for an Insurance Brokerage. You will partner with business and technology leaders to improve core systems, streamline operations, and shape future-state capabilities.

The ideal candidate has 6+ years of BA experience in insurance settings, strong stakeholder facilitation, and a track record of large-scale system transformations. U.S.

Qualifications

• 6+ years of Business Analysis experience in enterprise software, technology, or transformation initiatives.
• Strong experience in Property & Casualty insurance or related financial services environments.
• Ability to lead requirements gathering, process analysis, stakeholder workshops, and business process improvements.
• Experience supporting enterprise modernization including core platform implementations or migrations.

Responsibilities

• Partner with business and technology stakeholders to define requirements, future-state processes, and strategic technology solutions.
• Lead discovery sessions, workshops, and requirements-gathering across teams to drive alignment and outcomes.
• Translate business needs into detailed functional requirements, user stories, processes, and acceptance criteria.

Skills

Business Analysis

Insurance domain

Stakeholder facilitation

Requirements gathering

UAT planning

Project leadership

Communication

Education

Bachelor's degree in Business/IS/CS

Tools

Duck Creek

CRM systems

Data analytics tools

Job description

We are seeking a Senior IT Business Analyst to support enterprise modernization and digital transformation initiatives for a well-established Insurance Brokerage. This is a highly visible position partnering with business and technology leaders to improve core insurance systems, streamline operations, and help shape future-state business capabilities. The ideal candidate combines deep business analysis expertise with insurance domain knowledge and experience leading large-scale system transformation efforts. U.S. work authorization is required. No visa sponsorship is available at this time.

Job Title: Senior IT Business Analyst (Insurance Technology)
Location: Hybrid or Remote (Midwest U.S.)

Responsibilities

• Partner with business and technology stakeholders to define requirements, future-state processes, and strategic technology solutions that support enterprise objectives
• Lead discovery sessions, workshops, and requirements-gathering efforts across business, product, and technology teams to drive alignment and successful project outcomes
• Translate business needs into detailed functional requirements, user stories, process flows, acceptance criteria, and supporting documentation
• Challenge existing workflows and legacy processes to identify opportunities for modernization, operational efficiency, and business process improvement
• Support large-scale technology initiatives including core platform implementations, system integrations, modernization programs, and digital transformation projects
• Partner with architects, developers, QA teams, and project stakeholders to ensure business requirements are accurately reflected in solution design and delivery
• Assist with UAT planning, requirements validation, test scenario development, and business readiness activities
• Manage requirement dependencies, risks, change impacts, and competing priorities across multiple initiatives and workstreams
• Communicate project progress, recommendations, and strategic insights to both business leadership and technical teams
• Provide mentorship and guidance to junior business analysts while promoting best practices across the organization

Required Skills & Experience

• 6+ years of Business Analysis experience supporting enterprise software, technology, or business transformation initiatives
• Strong experience within Property & Casualty insurance, specialty insurance, or related financial services environments
• Proven ability to lead requirements gathering, process analysis, stakeholder workshops, and business process improvement initiatives
• Experience supporting enterprise modernization efforts, including core system implementations, legacy system migrations, or platform transformation programs
• Ability to translate complex business objectives into actionable requirements, user stories, workflows, and functional specifications
• Strong understanding of insurance operations, including underwriting, policy administration, claims, rating, or related business functions
• Experience working with insurance technology platforms, CRM systems, integrations, or enterprise business applications is highly preferred
• Exposure to data analytics, AI-enabled business capabilities, or data-driven decision-making initiatives is a plus
• Exceptional communication, facilitation, negotiation, and stakeholder management skills, including experience supporting executive-level audiences
• Bachelor's degree in Business, Information Systems, Computer Science, or a related field is preferred

Compensation

Base Salary: $100,000 – $120,000 + Full Comprehensive Benefits

Additional Information

• Hybrid work environment with regular onsite collaboration required
• Potential opportunity for increased remote flexibility following successful onboarding and demonstrated effectiveness in the role
• Opportunity to play a key role in enterprise-wide modernization and strategic technology initiatives
• High-visibility position working closely with senior business and technology leadership
• Must be authorized to work in the United States — no visa sponsorship available
• Experience with enterprise insurance platforms such as Duck Creek and related insurance technology ecosystems is highly desirable