Business Analyst

RedSail Technologies

Cranberry Lake (NY)

Hybrid

USD 95,000 - 115,000

Full time

14 days+

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Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) match

Fitness bonus

Professional development

Well-being programs

Job summary

RedSail Technologies is seeking a Business Analyst (RAS) to monitor account activity, review sensitive data, and analyze operational information to identify risks and improve business controls. The role emphasizes discretion and collaboration across teams to support fair customer experiences.

The analyst will compare data across RAS/PowerLine and PMS, document outcomes, and recommend corrective actions while maintaining confidentiality and accuracy.

Qualifications

Bachelor’s degree in business, finance, healthcare administration, criminal justice, data analytics is required.
Requires 3–5 years of experience in the pharmacy industry.
Experience with pharmacy workflows, account activity review, and data interpretation is essential.

Responsibilities

Review account activity for unusual or non-compliant patterns and document findings.
Conduct proactive reviews of randomly selected accounts to identify risks.
Analyze data from RAS/PowerLine and PMS to spot inconsistencies and trends.
Validate activity in the PMS to support reviews and investigations.
Document findings and recommendations for leadership and partners.
Collaborate with teams to escalate findings and strengthen controls.
Lead assigned reviews and projects to ensure timely completion.

Skills

Pharmacy workflows

Data analysis

Investigative skills

Attention to detail

Communication

MS Office

Data interpretation

Education

Bachelor’s degree in business, finance, healthcare administration, criminal justice, data analytics

Tools

RAS

PowerLine

PMS platforms

Job description

Business Analyst (RAS)

Job Summary

The Business Analyst (RAS) is responsible for protecting the integrity of RedSail's products, services, and customer ecosystem by monitoring account activity, conducting account reviews, and analyzing operational data to identify potential risks, unusual activity, and opportunities to strengthen business controls. The role reviews information from the RAS/PowerLine environment and, when appropriate, validates activity within the Pharmacy Management System (PMS) to identify patterns, support business decisions, and recommend corrective actions. This position operates under general supervision with latitude for independent judgment and is expected to manage sensitive information with a high degree of discretion, professionalism, and accuracy. This role helps ensure the secure, compliant, and appropriate use of RedSail's products and services while supporting a fair, consistent, and positive customer experience.

Key Duties

Review account activity when unusual or potentially non-compliant activity is identified, including researching anomalies, evaluating transactional patterns, and documenting findings.
Conduct proactive reviews of randomly selected accounts to help ensure appropriate use of RedSail products and services and to identify emerging operational and business risks.
Analyze and compare data from RAS/PowerLine and other internal systems to identify inconsistencies, unusual activity, and account integrity indicators.
Review data directly within the PMS for specific cases to validate activity, confirm details, and support account reviews and investigations.
Document account reviews, investigation outcomes, trends, and recommendations clearly and accurately for leadership and cross-functional partners.
Collaborate with internal teams to escalate findings, recommend corrective actions, strengthen internal controls, and support account integrity initiatives through investigation outcomes and policy recommendations.
Lead assigned reviews and projects and ensure timely completion of routine and complex investigative assignments.

Education/Training

Bachelor’s degree in business, finance, healthcare administration, criminal justice, data analytics, or a related discipline is required.
Requires 3-5 years of experience in the pharmacy industry.

Required Work Experience/Skills

Working knowledge of pharmacy workflows, customer account activity, and pharmacy management systems.
Ability to review and interpret data across RAS/PowerLine and PMS environments to identify suspicious activity, inconsistencies, and trends.
Strong analytical, investigative, and problem-solving skills with exceptional attention to detail.
Effective and professional communication skills with the ability to document findings and present information clearly to technical and non-technical audiences.
Excellent interpersonal and organizational skills, with the ability to self-manage and work in a cooperative team environment.
Ability to manage multiple assignments, maintain confidentiality, and exercise sound judgment when handling sensitive information.
Proficiency in Microsoft Office Suite and comfort working with system-generated reports, data extracts, and audit documentation.

Preferred Work Experience/Skills

Experience with fraud detection, audit review, compliance monitoring, or risk analysis in a pharmacy, healthcare, or related business environment.
Experience working with RAS, PowerLine, PMS platforms, or similar pharmacy-related systems is preferred.

Discretionary Judgment

Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services, including determining the scope and direction of fraud investigations, evaluating whether account activity constitutes potential fraud, recommending corrective actions and account restrictions, and deciding how to prioritize and allocate investigative resources across competing assignments.
Uses good judgment and possesses ethical work values.

Physical Demands, Working Conditions, and General Employment Guidelines

Moderate levels of stress may be experienced in the performance of the job.
Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.
Travel may be required at times.

Equipment

Daily use of Microsoft Teams (messaging, calling, video), computer, and other routine office equipment.
Must have internet access.

Safety To Self And Others

Little responsibility for the safety of others. The job is performed in an office setting where there are no hazardous materials or equipment.

Working Conditions/Hazards

Position is performed in an open office environment or approved remote work location.

Compensation & Total Rewards

The anticipated base salary range for this position is $95,000-$115,000 annually. This position is also eligible for an annual target bonus of 4%. Actual compensation will be determined based on factors including relevant experience, skills, qualifications, and geographic location.
Benefits include paid time off, medical, dental, and vision insurance, a 401(k) with a 5% company match, a fitness bonus, professional development opportunities, and programs that support overall well-being.

Work Location