Business Analyst

Cloud & Things Inc; City of Albany, Northern (NY, KY); Hybrid; USD 80,000 - 94,000; Full time

Benefits offered by this job

Impactful projects

Exposure to government initiatives

Professional development

Collaborative culture

Job summary

Cloud and Things, Albany, NY, seeks a Business Analyst to support NYS ITS IES initiatives. Hybrid office-based role requiring collaboration with business and technical teams to translate complex rules into functional requirements.

The candidate will document requirements, analyze processes, and drive improvements across health and human services programs, ensuring alignment with project objectives. Salary is hourly and commensurate with experience.

Qualifications

• At least four years of experience as a Business Analyst (Level II).
• At least six years of experience working in an Integrated Eligibility System program across Health and Human Services settings.

Responsibilities

• Collaborate with subject matter experts and teams to gather, analyze, and validate requirements for IES initiatives.
• Document business rules, stakeholder needs, functional requirements, and supporting artifacts.
• Analyze current processes, identify improvements, and recommend solutions aligned with objectives.
• Facilitate stakeholder discussions to clarify requirements and support delivery of technology initiatives.
• Coordinate with technical teams to ensure solutions address documented needs.

Skills

Business Analysis

IES program experience

Requirements gathering

Stakeholder communication

Job description

Back Business Analyst

Other Area(s) Albany , New York W-2 hourly Oct 9, 2026

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector's IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

*This is an exempt position. Salary commensurate with experience*

Job Title: Business Analyst

Location: Albany, NY (Hybrid)

Duration: 30 months (with potential for extension)

W2 Hourly Rate: $58-$68/hour

Application Deadline: October 15, 2026

Overview:

We are seeking a Business Analyst who will support our NYS client. The Business Analyst will support NYS ITS Integrated Eligibility System (IES) initiatives by gathering and validating requirements, analyzing business processes, and collaborating with business and technical stakeholders. This role will help translate stakeholder needs and complex business rules into functional requirements and process improvements aligned with program objectives.

Duties:

• Collaborate with subject matter experts and business and technical teams to gather, analyze, and validate requirements for IES initiatives.
• Document business rules, stakeholder needs, functional requirements, and supporting business analysis artifacts.
• Analyze current business processes, identify improvement opportunities, and recommend solutions aligned with project objectives.
• Facilitate stakeholder discussions to clarify requirements, resolve questions, and support delivery of technology initiatives.
• Coordinate with technical teams to ensure proposed solutions address documented business needs.
• Perform other duties as assigned.

Mandatory Qualifications:

• At least four years of experience as a Business Analyst (Level II).
• At least six years of experience working in an Integrated Eligibility System program across various workstreams in a Health and Human Services setting.

Desirable Qualifications:

• At least four years of experience identifying, documenting, and validating system requirements across multiple agencies, including modernization work extracting and documenting legacy system logic and business rules focused on the Human Services Child Support domain.
• At least four years of experience conducting business process analysis and optimization, documenting As-Is processes, and proposing To-Be web-based client-facing applications.
• At least four years of experience creating requirements documentation (process flows, user stories, wireframes, and specifications) using established templates in requirements management tools such as Blueprint.

What We Offer:

• Opportunities to lead impactful transformations in the public sector infrastructure.
• Engagement with high-profile government initiatives, supporting meaningful change.
• Professional development through exposure to innovative Agile practices and leadership collaboration.
• A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We're eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice

Cloud and Things - Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications

Important:

AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

• Your information is processed securely and used exclusively for recruitment purposes
• Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
• You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: [e-mail]
• All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

• AI processing data is retained for a maximum of 90 days, after which it is deleted
• All data sent to AI tools is encrypted in transit and at rest
• AI tools comply with applicable privacy laws including GDPR and CCPA
• Personal data is anonymized or minimized wherever possible during AI processing

Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.