Business Analyst

TechDigital Group; Allenstown (NH); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology consulting firm in New Hampshire is looking for a Technical and Functional Subject-Matter Expert to provide support for the Customer/1 application. Responsibilities include requirements gathering, functional analysis, and user acceptance testing. The ideal candidate will have strong analytical skills and experience in application support and training development.

Qualifications

• Strong analytical skills with experience in requirements gathering.
• Ability to document functional requirements effectively.
• Experience in user acceptance testing and training.

Responsibilities

• Provide expert support for Customer/1 application.
• Perform functional analysis and document requirements.
• Develop user acceptance test plans and support users during testing.

Job description

Job Description

• Technical and Functional Subject-Matter Expert (SME) Support of Customer/1 application
• Perform Requirements Gathering
• Perform Functional Analysis
• Document Functional Requirements
• Complete User Approvals and Sign-Off of Requirements
• Develop User Acceptance Test Plans
• Develop Post-Production Verification Requirements
• Functional and technical support of UAT Testers and Developers
• Support and analyse production abends and end-user application issues
• Support the development, review training materials, and participate in the implementation of the training as appropriate

Skillset - Customer / 1